TradesPlumbers

The Plumbing Business That Runs Without YouYou got licensed to build something, not to be under a house at 11pm quoting from the ute.

This is for plumbing business owners in Australia and New Zealand who are still on the tools, still doing the quotes at night, and still carrying every callout. It covers the money, the systems, the pricing and the team that turn a busy plumbing business into one you own.

Have a chat with Greg

A painted scene of a plumber kneeling at a wall mounted hot water unit, working the copper pipework, ladder and tool bag beside him

The week this is about

Running A Plumbing Business Looks Like This.

The after-hours phone never stops being yours

A hot water unit fails on a Sunday night and the phone rings on your bedside table, not anyone else's. You go, because the customer is yours and the reputation is yours. Then you are back on site at seven the next morning.

Your money is sitting in someone else's account

The rough-in was signed off six weeks ago. The progress claim went in, the builder went quiet, and the retention on last year's job is still unpaid. Meanwhile the merchant account is due on the twentieth and the apprentice gets paid on Thursday.

Compliance paperwork eats every Sunday

Compliance certificates, notifiable work forms, backflow test reports and the TPAR deadline all land on the same kitchen table, usually after dinner. None of it is billable, all of it is your licence, and none of it can be done by anyone else yet.

Another year of this and you will still be the only person who can quote, sign off and answer the phone, with more turnover and no more of your life back.

A trade business owner working alone at the kitchen table late at night, laptop open and paperwork spread across the table, work boots and tool bag by the door

How we help

Seven Ways We Help Plumbers.

Every one of these is a way plumbing business owners get out from under the business and start running it properly. Start wherever it hurts most.

Training

Plumber Business Training

Structured training that turns what plumbers know on the tools into a business that runs properly.

Coaching

Plumber Business Coaching

Greg Allan in your corner, holding plumbers to the plan. By application.

Systems

Plumber Business Systems

The documented process that lets the work happen properly when plumbers are not standing there.

The free app

Plumber Business App

Lessons, tools and a room full of other owners, free for plumbers with an active ABN.

Marketing and leads

Plumber Business Marketing

How plumbers get the phone ringing with the jobs worth having, not just the cheap ones.

Pricing and profit

Plumber Business Pricing

The number plumbers should actually be charging, worked out properly rather than guessed.

Hiring and team

Plumber Business Hiring

How plumbers build a crew that does it right without being watched.

A trade business owner watching his child play sport on a Saturday morning, coffee in hand and phone face down — Nights and weekends back

A trade business owner and his partner in the kitchen looking at a tablet showing the numbers going up — Work that actually pays

A trade business owner shaking hands with a new apprentice in the work yard — A good hire who stays

A trade business owner standing calmly in the yard while his crew load two utes behind him — Out of the middle of everything

Worth knowing

Two Things Every Plumber Running A Business Should Know.

Minimum rates under the Plumbing and Fire Sprinklers Award (MA000036) rose 4.75% from 1 July 2026, and they lift again every 1 July whether or not your prices do.

Source: Fair Work Commission, Plumbing and Fire Sprinklers Award MA000036

In Victoria, plumbing work over $750 needs a compliance certificate lodged within five days, and since 1 July 2025 the regulator is the Building and Plumbing Commission, not the VBA.

Source: Building and Plumbing Commission Victoria, plumbing compliance certificates

Why you get me

I built the coaching company everyone else runs. Then I took it apart.

Most coaching companies work the same way. You enquire, you get a salesperson. You sign up, you get a coach who has never run a trade business.

I know, because I built one. I grew the Academy to 35 staff, a CEO and 15 coaches. It ran without me.

And I hated it. The bigger it got, the further I was from the owners I started it for.

What gets me up in the morning is getting under the hood of a trade business and helping the owner hit their goals in the least time possible.

So I restructured the whole thing.

When you enquire, you speak to me. If you are accepted into the Academy, you work with me. Directly.

And with agentic AI, the results come sooner than most owners can imagine.

Places are limited. I only take on owners who are committed and ready to do the work.

Greg Allan mid-explanation with his hands open, talking to a trade business owner across a desk

Who you will be talking to

I built Response Electricians in Perth into a 30+ staff business with more than 1,950+ five-star reviews.

A general manager runs it day to day. I live in Byron Bay.

I have trained 9,000+ trade business owners across Australia and New Zealand.

What AI actually changes

The old way. The new way.

Illustration: a trade business owner standing over three office staff buried in paperwork at night. — The old way
More customers meant more people doing your computer work, and you paying for all of it.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced. — The new way
You stay with your customers and your team. Agents run the office your way.

The old way

Grow, then hire people to do the computer work.

Every new customer brought more quoting, invoicing, chasing, scheduling and reporting.

So you hired people to do it. Office staff, bookkeepers, admin.

None of it is billable, and every hire costs wages, sick leave and another person to manage.

Profit and time only grew as fast as you could add people.

The new way

Keep the human work. Give everything else to agents.

Your people do what only people can do: looking after customers and leading the team.

Everything else goes to agents that do it your way, instantly, any time it is needed.

No sick leave. No capacity problems. They scale as far as the business does.

So the only people you add are the ones facing your customers and your team.

A human-centred business that runs on systems you build in minutes. Nobody still running the old way can compete with it.

9,000+tradies trained4.9★Google rating4.9★App Store rating

Questions

Plumbers Ask Us These.

How do I stop being the only plumber in the business who can quote a job?

You write the quote down as a process, not as a feel. Rates per fixture, per point, per metre of drain, plus your callout and your margin, so a second person can price the same job the same way. The Academy's Learning Hub and Business Foundations sessions take you through building that pricing structure step by step.

Should I chase domestic maintenance work or builder contract work?

Maintenance pays fast and feeds cash flow. Builder work fills the diary but ties your money up in progress claims and retention. Most healthy plumbing businesses run both and know the margin on each separately. The Academy's training, and Greg, show you how to read the numbers per job type before you commit the crew.

Is the Academy only for big plumbing companies with a yard full of vans?

No. Most owners who come to us are one to five vans and still on the tools. The Tradies App is free with an active ABN in Australia and New Zealand, so you can start with the lessons and the community before you spend anything. Over 9,000 tradies have been trained through the Academy.

What happens when I have a chat with Greg?

You talk with Greg, who has trained 9,000+ tradies. You go through your numbers, your team and what is actually holding the business back, and you leave with a clear plan you can use either way. He also talks openly about the training, programmes and tools that would help you get there. It costs nothing and there is no obligation.

Other trades

See all twelve trades

A painted scene of a trade business owner home before dark, sitting on the tray of his ute while his son runs to meet him

Have a Chat With Greg About Your Business.