TradesPlumbers

The Plumbing Business That Runs Without YouYou got licensed to build something, not to be under a house at 11pm quoting from the ute.

This is for plumbing business owners in Australia and New Zealand who are still on the tools, still doing the quotes at night, and still carrying every callout. It covers the money, the systems, the pricing and the team that turn a busy plumbing business into one you own.

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A painted scene of a plumber kneeling at a wall mounted hot water unit, working the copper pipework, ladder and tool bag beside him

The week this is about

Running A Plumbing Business Looks Like This.

The after-hours phone never stops being yours

A hot water unit fails on a Sunday night and the phone rings on your bedside table, not anyone else's. You go, because the customer is yours and the reputation is yours. Then you are back on site at seven the next morning.

Your money is sitting in someone else's account

The rough-in was signed off six weeks ago. The progress claim went in, the builder went quiet, and the retention on last year's job is still unpaid. Meanwhile the merchant account is due on the twentieth and the apprentice gets paid on Thursday.

Compliance paperwork eats every Sunday

Compliance certificates, notifiable work forms, backflow test reports and the TPAR deadline all land on the same kitchen table, usually after dinner. None of it is billable, all of it is your licence, and none of it can be done by anyone else yet.

Another year of this and you will still be the only person who can quote, sign off and answer the phone, with more turnover and no more of your life back.

How we help

Seven Ways We Help Plumbers.

Every one of these is a way plumbing business owners get out from under the business and start running it properly. Start wherever it hurts most.

Training

Plumber Business Training

Structured training that turns what plumbers know on the tools into a business that runs properly.

Coaching

Plumber Business Coaching

A coach who has run a trade business, in your corner, holding plumbers to the plan.

Systems

Plumber Business Systems

The documented process that lets the work happen properly when plumbers are not standing there.

The free app

Plumber Business App

Lessons, tools and a room full of other owners, free for plumbers with an active ABN.

Marketing and leads

Plumber Business Marketing

How plumbers get the phone ringing with the jobs worth having, not just the cheap ones.

Pricing and profit

Plumber Business Pricing

The number plumbers should actually be charging, worked out properly rather than guessed.

Hiring and team

Plumber Business Hiring

How plumbers build a crew that does it right without being watched.

Worth knowing

Two Things Every Plumber Running A Business Should Know.

Minimum rates under the Plumbing and Fire Sprinklers Award (MA000036) rose 4.75% from 1 July 2026, and they lift again every 1 July whether or not your prices do.
Source: Fair Work Commission, Plumbing and Fire Sprinklers Award MA000036
In Victoria, plumbing work over $750 needs a compliance certificate lodged within five days, and since 1 July 2025 the regulator is the Building and Plumbing Commission, not the VBA.
Source: Building and Plumbing Commission Victoria, plumbing compliance certificates
9,000+tradies trained4.9★Google rating4.9★App Store rating

Questions

Plumbers Ask Us These.

How do I stop being the only plumber in the business who can quote a job?
You write the quote down as a process, not as a feel. Rates per fixture, per point, per metre of drain, plus your callout and your margin, so a second person can price the same job the same way. TSA's Learning Hub and Business Foundations sessions take you through building that pricing structure step by step.
Should I chase domestic maintenance work or builder contract work?
Maintenance pays fast and feeds cash flow. Builder work fills the diary but ties your money up in progress claims and retention. Most healthy plumbing businesses run both and know the margin on each separately. The training and coaching inside TSA shows you how to read the numbers per job type before you commit the crew.
Is TSA only for big plumbing companies with a yard full of vans?
No. Most owners who come to us are one to five vans and still on the tools. The Tradies App is free with an active ABN in Australia and New Zealand, so you can start with the lessons and the community before you spend anything. Over 9,000 tradies have been trained through TSA.
What happens on a complimentary coaching call?
You talk with an expert who has worked with plumbing business owners. You go through your numbers, your team and what is actually holding the business back, and you leave with a clear plan you can use either way. We also talk openly about the training, programmes and tools that would help you get there. It costs nothing and there is no obligation.

Other trades

Not Your Trade?

Electricians

You are quoting at 9pm, chasing a builder for progress claims, and still on the tools.

See how we help

Builders

Carrying the cost escalation, the unsigned variations and the progress claim nobody has paid.

See how we help

Carpenters

You can frame a house in a week. Getting paid for it takes months of chasing.

See how we help

HVAC Technicians

Flat out through summer, dead through winter, and the licence paperwork never lets up.

See how we help

Roofers

Hail week fills the diary, the wet week empties it, and the margin lands wherever it lands.

See how we help

Landscapers

Quoting off a sloping block, chasing green waste fees, and the spring rush eating your margin.

See how we help
See all twelve trades

Two Doors. Both Cost Nothing.

Get started freeBook a coaching call

The Crew, daily Q&A, starter courses and your complimentary coaching session. Free with an active ABN. No card, no trial clock.

Turning over $20k a month or more? Thirty minutes, one on one with a trade business coach, on what is capping the business and what to fix first.