TradesPlumbers

The Plumbing Business That Runs Without YouYou got licensed to build something, not to be under a house at 11pm quoting from the ute.

This is for plumbing business owners who are still on the tools, still doing the quotes at night, and still carrying every callout. It covers the money, the systems, the pricing and the team that turn a busy plumbing business into one you own.

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A painted scene of a plumber kneeling at a wall mounted hot water unit, working the copper pipework, ladder and tool bag beside him

The week this is about

Running A Plumbing Business Looks Like This.

The after-hours phone never stops being yours

A hot water unit fails on a Sunday night and the phone rings on your bedside table, not anyone else's. You go, because the customer is yours and the reputation is yours. Then you are back on site at seven the next morning.

Your money is sitting in someone else's account

The rough-in was signed off six weeks ago. The progress claim went in, the builder went quiet, and the retention on last year's job is still unpaid. Meanwhile the merchant account is due on the twentieth and the apprentice gets paid on Thursday.

Compliance paperwork eats every Sunday

Compliance certificates, notifiable work forms, backflow test reports and the TPAR deadline all land on the same kitchen table, usually after dinner. None of it is billable, all of it is your licence, and none of it can be done by anyone else yet.

Another year of this and you will still be the only person who can quote, sign off and answer the phone, with more turnover and no more of your life back.

A trade business owner working alone at the kitchen table late at night, laptop open and paperwork spread across the table, work boots and tool bag by the door

How we help

Nine Ways We Help Plumbers.

Every one of these is a way plumbing business owners get out from under the business and start running it properly. Start wherever it hurts most.

Training

Plumber Business Training

Structured training that turns what plumbers know on the tools into a business that runs properly.

Coaching

Plumber Business Coach

Greg Allan in your corner, holding plumbers to the plan. By application.

Systems

Plumber Business Systems

Systems plumbers build on their own data, so the work runs properly without them standing there.

Software

Plumber Business Software

Software plumbers build on their own data, instead of renting tools built for every trade at once.

Business apps

Plumber Business Apps

The simple screens plumbers build for their crew and customers, on their own data.

AI for Plumbing Businesses

AI agents that do the office work for plumbers, their way, so people stay on customers and the crew.

Marketing and leads

Plumber Business Marketing

How plumbers get the phone ringing with the jobs worth having, not just the cheap ones.

Pricing and profit

Plumber Business Pricing

The number plumbers should actually be charging, worked out properly rather than guessed.

Hiring and team

Plumber Business Hiring

How plumbers build a crew that does it right without being watched.

A trade business owner watching his child play sport on a Saturday morning, coffee in hand and phone face down — Nights and weekends back

A trade business owner and his partner in the kitchen looking at a tablet showing the numbers going up — Work that actually pays

A trade business owner shaking hands with a new apprentice in the work yard — A good hire who stays

A trade business owner standing calmly in the yard while his crew load two utes behind him — Out of the middle of everything

Worth knowing

Two Things Every Plumber Running A Business Should Know.

Minimum rates under the Plumbing and Fire Sprinklers Award (MA000036) rose 4.75% from 1 July 2026, and they lift again every 1 July whether or not your prices do.

Source: Fair Work Commission, Plumbing and Fire Sprinklers Award MA000036

In Victoria, plumbing work over $750 needs a compliance certificate lodged within five days, and since 1 July 2025 the regulator is the Building and Plumbing Commission, not the VBA.

Source: Building and Plumbing Commission Victoria, plumbing compliance certificates

Greg Allan mid-explanation with his hands open, talking to a trade business owner across a desk

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

Read how Greg built a trade business that runs without him

What changes for you

The old way. The new way.

Illustration: a trade business owner standing over three office staff buried in paperwork at night. — The old way
More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced. — The new way
You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

9,000+tradies trained4.9★Google rating4.9★App Store rating

Questions

Plumbers Ask Us These.

How do I stop being the only plumber in the business who can quote a job?

You write the quote down as a process, not as a feel. Rates per fixture, per point, per metre of drain, plus your callout and your margin, so a second person can price the same job the same way. The Academy's Learning Hub and Business Foundations sessions take you through building that pricing structure step by step.

Should I chase domestic maintenance work or builder contract work?

Maintenance pays fast and feeds cash flow. Builder work fills the diary but ties your money up in progress claims and retention. Most healthy plumbing businesses run both and know the margin on each separately. The Academy's training, and Greg, show you how to read the numbers per job type before you commit the crew.

Is the Academy only for big plumbing companies with a yard full of vans?

No. Most owners who come to us are one to five vans and still on the tools. The Tradies App is free for trade business owners, so you can start with the lessons and the community before you spend anything. Over 9,000 tradies have been trained through the Academy.

How do I start working with Greg?

The Academy is at full capacity, so you join the waitlist. When a place opens, Greg interviews the owners who look like the right fit: he goes through your team and what is actually holding the business as it stands and talks openly about how the Academy's training, programmes and tools would help and what it costs to join. Joining the waitlist costs nothing and there is no obligation.

Straight answers

Answers for Plumbers.

A new question from plumbing business owners, answered every day.

How do I choose the right business coach for my plumbing business?

Every answer for plumbers

Other trades

See all twelve trades

A painted scene of a trade business owner home before dark, sitting on the tray of his ute while his son runs to meet him

Join the Waitlist to Work With Greg.