TradesPlumbersPricing and profit

Plumber Business PricingBusy all year and still short at BAS time means the price is wrong, not the workload.

Pricing for plumbing business owners who set their hourly rate years ago and have been nudging it since. Build a charge-out rate from your real labour cost, on-costs, overheads and margin, and price callouts, after-hours and contract work so they all make money.

A painted scene of a plumber kneeling at a wall mounted hot water unit, working the copper pipework, ladder and tool bag beside him

The week this is about

Sound Like Your Plumbing Business?

Your rate came from the bloke down the road

You set your hourly rate by asking around and shading it a bit under. It has never been built from your actual labour cost, superannuation, vehicle, insurance and overhead, so you genuinely do not know which of your jobs make money and which ones you subsidise.

The award went up and your prices did not

Minimum rates under the Plumbing and Fire Sprinklers Award lift every 1 July, and so do super, insurance and the merchant's prices. If your charge-out rate is the same as last winter, you have quietly given away the difference on every hour you sell.

After hours costs you more than it pays

The 10pm burst pipe gets billed at your normal rate plus a bit, while the plumber attending is on penalty rates and you are paying for a night's sleep nobody got. Emergency work should be your best margin, and for most plumbing businesses it is the worst.

Underpricing does not show up as a loss, it shows up as a busy year with nothing in the bank, and it repeats until you change the number.

A trade business owner working alone at the kitchen table late at night, laptop open and paperwork spread across the table, work boots and tool bag by the door

Pricing and profit

Here Is What We Do About It.

The Profitable Pricing Masterclass shows you how to build a charge-out rate from the ground up, and the Profit & Freedom Masterclass connects that price to the money you actually take home. The Learning Hub adds the ongoing pricing training, and Greg holds you to the new number when a customer pushes back.

Free tool, no sign-up

Charge-out rate calculator

Put in what labour costs you, how many hours you can actually invoice and what the business spends, and it builds the rate that covers all of it and leaves a margin. It runs in your browser and nothing you type is sent anywhere.

Work out your rate

How it works

Three Steps, Starting Tonight.

Step 1

Work out what an hour really costs you

Not the wage. The wage plus the ute, the insurance, the phone, the unbilled hours and the time you spend quoting. Most owners have never put that number on paper.

Step 2

Price off the number, not off the last bloke

The Profitable Pricing Masterclass takes you through building a rate that carries your overheads and a margin, so you stop pricing against whoever is cheapest this month.

Step 3

Hold the price and watch what happens

The Profit and Freedom Masterclass covers the part nobody warns you about: what to do when someone pushes back, and why losing the wrong job is a win.

Greg Allan mid-explanation with his hands open, talking to a trade business owner across a desk

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

Read how Greg built a trade business that runs without him

What changes for you

The old way. The new way.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

What changes

What Plumbing Business Pricing Actually Changes.

Three things plumbing business owners walk away able to do.

Build a charge-out rate from award cost, on-costs, overhead and margin

Set a callout fee and an after-hours rate that cover penalty rates

Quote a bathroom or a fit-off knowing the margin before you send it

A trade business owner watching his child play sport on a Saturday morning, coffee in hand and phone face down
Nights and weekends back
A trade business owner and his partner in the kitchen looking at a tablet showing the numbers going up
Work that actually pays
A trade business owner shaking hands with a new apprentice in the work yard
A good hire who stays
A trade business owner standing calmly in the yard while his crew load two utes behind him
Out of the middle of everything
9,000+tradies trained4.9★Google rating4.9★App Store rating

Questions

Plumber Business Pricing, Answered.

What should a plumber charge per hour in Australia?
There is no single right number, and copying a published range is how owners end up underwater. Your rate has to cover the award wage you pay, superannuation, leave, allowances, vehicle, insurance, overhead and margin. Build it up from your own costs, then compare it to the market. That is exactly what the Profitable Pricing Masterclass walks through.
Why is my charge-out rate so much higher than what I pay my plumbers?
Because the wage is only part of what an hour costs you. On top of the award rate sit superannuation, leave, allowances, workers compensation, the van, tools, insurance and every hour that is not billable. Add your overhead and the margin the business needs, and the gap is not greed, it is arithmetic.
How do I raise prices without losing my regular customers?
You change the number, tell them plainly and stop apologising for it. Most regulars stay, because they keep you for turning up and doing it properly, not for being cheapest. Move the rate on new quotes first, then existing customers with notice. Working with Greg is where owners get the words and the nerve to do it.
A painted scene of a trade business owner home before dark, sitting on the tray of his ute while his son runs to meet him

Join the Waitlist to Work With Greg.

The Crew, daily Q&A and starter courses. Free for trade business owners. No card, no trial clock.

The Academy is at full capacity. Join the waitlist and when a place opens, Greg interviews the owners who look like the right fit.