TradesHVAC Technicians

You Keep Everyone Cool. Who Is Running the Business?Training and coaching for air conditioning owners sick of the summer scramble and the winter silence.

This is the business side of running an air conditioning and refrigeration company in Australia and New Zealand. It is written for the owner who holds the trading authorisation, quotes the jobs, chases the money, and still installs when a tech calls in sick.

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A painted scene of a trade business owner home before dark, sitting on the tray of his ute while his son runs to meet him

The week this is about

Running A Air Conditioning Business Looks Like This.

The summer scramble, then the winter silence

December hits and every line runs hot. You are quoting installs at 9pm, sending techs to breakdown callouts in a heatwave, and turning work away. Then May arrives, the diary empties, and you pay winter wages out of summer's cash.

Quoting against a bloke with a ute and a mate

Someone quotes a supply and install split at a price you cannot buy the head unit for. You know their labour is unpriced and their warranty is a mobile number. The customer does not. So you shave your margin again to stay in the running.

The compliance stack sits on you alone

The trading authorisation, every tech's handling licence, the state contractor licence, refrigerant records, and now flammable refrigerant rules changing what you can install. None of it wins a job. All of it lands on your desk after the last call.

Another year of trading your best summer for a survivable winter, while the business stays worth nothing the moment you step out of the van.

How we help

Seven Ways We Help HVAC Technicians.

Every one of these is a way air conditioning business owners get out from under the business and start running it properly. Start wherever it hurts most.

Training

HVAC Business Training

Structured training that turns what hvac technicians know on the tools into a business that runs properly.

Coaching

HVAC Business Coaching

A coach who has run a trade business, in your corner, holding hvac technicians to the plan.

Systems

HVAC Business Systems

The documented process that lets the work happen properly when hvac technicians are not standing there.

The free app

HVAC Business App

Lessons, tools and a room full of other owners, free for hvac technicians with an active ABN.

Marketing and leads

HVAC Business Marketing

How hvac technicians get the phone ringing with the jobs worth having, not just the cheap ones.

Pricing and profit

HVAC Business Pricing

The number hvac technicians should actually be charging, worked out properly rather than guessed.

Hiring and team

HVAC Business Hiring

How hvac technicians build a crew that does it right without being watched.

Worth knowing

Two Things Every HVAC Technician Running A Business Should Know.

Award coverage for air conditioning tradespersons and refrigeration mechanics is confusing enough that the regulator publishes a dedicated advice article on which award applies.
Source: Fair Work Ombudsman, library article K600597
From 1 July 2025 Australia banned imports of high global warming potential multi-head split systems, one step in an HFC phase-down that runs to 2036.
Source: Department of Climate Change, Energy, the Environment and Water
9,000+tradies trained4.9★Google rating4.9★App Store rating

Questions

HVAC Technicians Ask Us These.

Do I need a refrigerant trading authorisation as well as a handling licence?
Yes, if the business buys, sells, stores or uses refrigerant. The handling licence covers the individual technician, the trading authorisation covers the business, and the Australian Refrigeration Council requires that permit number on your advertising, quotes and invoices. TSA does not issue licences. We train you to cost them properly, diarise every renewal, and stop compliance eating your Sundays.
Which modern award covers my air conditioning technicians?
It depends on what your business actually does. The Fair Work Ombudsman explains that air conditioning and refrigeration work can sit under the Electrical, the Manufacturing or the Building and Construction award, and the Building and Construction award carries its own air conditioning and refrigeration industry allowance. Get the classification right first. Our hiring training then shows you how to build that cost into your rate.
How do I stop the cash flow falling off a cliff every winter?
You stop selling only installs. Preventative maintenance agreements, commercial plant servicing and asset replacement planning move money into the quiet months and give you a base to hire against. TSA training and coaching walk you through what an agreement should include, how to price it for an Australian cost base, and how to sell it at the end of an install.
Do New Zealand air conditioning businesses need an ARCtick licence?
No. There is no ARCtick scheme in New Zealand. Filling work is handled through WorkSafe New Zealand Approved Filler compliance certification, with voluntary industry certification sitting alongside the Australian and New Zealand refrigerant handling code of practice. The compliance layer differs, the business problems do not, and TSA works with owners in both countries.

Other trades

Not Your Trade?

Electricians

You are quoting at 9pm, chasing a builder for progress claims, and still on the tools.

See how we help

Plumbers

You are still taking the 2am blocked drain call, because nobody else in the business can.

See how we help

Builders

Carrying the cost escalation, the unsigned variations and the progress claim nobody has paid.

See how we help

Carpenters

You can frame a house in a week. Getting paid for it takes months of chasing.

See how we help

Roofers

Hail week fills the diary, the wet week empties it, and the margin lands wherever it lands.

See how we help

Landscapers

Quoting off a sloping block, chasing green waste fees, and the spring rush eating your margin.

See how we help
See all twelve trades

Two Doors. Both Cost Nothing.

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The Crew, daily Q&A, starter courses and your complimentary coaching session. Free with an active ABN. No card, no trial clock.

Turning over $20k a month or more? Thirty minutes, one on one with a trade business coach, on what is capping the business and what to fix first.