TradesHVAC TechniciansHiring and team
HVAC Business HiringTicketed techs are hard to find, and good ones leave a business that runs on chaos.
Hiring for air conditioning and refrigeration owners who need more hands and cannot afford another bad one. Getting the award classification right, paying apprentices properly, building a crew that can commission without you, and keeping the people you train.

The week this is about
Sound Like Your Air Conditioning Business?
You hire in a panic in the middle of summer
The diary is full, a tech has gone, and you take whoever answers the ad. Two months later you are covering their callbacks and paying for a ute they cannot fill a day with. Hiring under pressure always costs more than the wage.
You are not certain which award covers your techs
The Fair Work Ombudsman publishes an article on award coverage for air conditioning tradespersons and refrigeration mechanics because it genuinely is confusing. Electrical, Manufacturing or Building and Construction, each with different rates, allowances and penalties. Get it wrong and the back pay is yours.
You train an apprentice for four years and lose them
You carry them through the slow first year, put them through their handling licence, get them useful, and then a bigger outfit offers them more money. There is nothing holding them, because you never built anything worth staying for.
The wrong hire in a busy season costs you twice: once in wages, and again in the customers who quietly stop calling.
Hiring and team
Here Is What We Do About It.
TSA covers the whole team side. Hiring, team and leadership training shows you how to write the role, run the interview, classify the position and onboard properly. Tradie Teams puts you with owners solving the same crew problems in air conditioning right now. Freedom Fighter 1:1 builds the structure so the business holds people without you managing every day.
How it works
Three Steps, Starting Tonight.
Hire before you are desperate
Every bad hire in this industry happens in the same week: the week you were already too busy. The training covers hiring on a plan instead of on a panic.
Give them a system to follow
People do not fail because they are lazy. They fail because nobody wrote down what good looks like. That is why systems and hiring are the same problem.
Lead them, then get off the tools
The coaching goes into the bit that is genuinely hard: running a team when you were trained as a tradesperson, and letting go of work you can do faster yourself.
What changes
What Air Conditioning Business Hiring Actually Changes.
Three things air conditioning business owners walk away able to do.
Classify a technician or apprentice correctly and know the true hourly cost before you offer
Run a hiring process you can repeat in autumn instead of scrambling in January
Set out a pay and progression path that gives a good tech a reason to stay
Questions
HVAC Business Hiring, Answered.
Which award applies to a refrigeration mechanic I want to employ?
Is it worth taking on an apprentice in an air conditioning business?
How do I stop my best technician leaving for a bigger company?
HVAC Technicians
The Other Ways We Help HVAC Technicians.
HVAC Business Training
Structured training that turns what hvac technicians know on the tools into a business that runs properly.
CoachingHVAC Business Coaching
A coach who has run a trade business, in your corner, holding hvac technicians to the plan.
SystemsHVAC Business Systems
The documented process that lets the work happen properly when hvac technicians are not standing there.
The free appHVAC Business App
Lessons, tools and a room full of other owners, free for hvac technicians with an active ABN.
Marketing and leadsHVAC Business Marketing
How hvac technicians get the phone ringing with the jobs worth having, not just the cheap ones.
Pricing and profitHVAC Business Pricing
The number hvac technicians should actually be charging, worked out properly rather than guessed.
Talk It Through First.
The Crew, daily Q&A, starter courses and your complimentary coaching session. Free with an active ABN. No card, no trial clock.
Turning over $20k a month or more? Thirty minutes, one on one with a trade business coach, on what is capping the business and what to fix first.