TradesHVAC TechniciansPricing and profit

HVAC Business PricingYour hourly rate was set by what the last bloke charged, not by what it costs you.

Pricing for air conditioning and refrigeration owners who are busy and still not making money. Your charge-out rate, your callout fee, after-hours breakdown work, install margin and maintenance agreements, all built from what the work genuinely costs you to deliver.

A painted scene of an air conditioning technician kneeling at an outdoor condenser unit against a brick wall, gauges and vacuum pump beside him

The week this is about

Sound Like Your Air Conditioning Business?

Your charge-out rate came from a guess

You picked a number years ago because it sounded about right locally. It has never been rebuilt from award wages, on costs, vehicle, tickets, insurance, unbillable travel and the hours nobody pays you for. So every busy month ends with less in the account than it should.

The callout in the heatwave costs you money

You send a tech out at 8pm on a Saturday in February. The award penalties are real, the drive is an hour each way, and you charge a callout fee you set in a calmer year. The customer is grateful. You are effectively working for nothing.

You discount to win, then wear the warranty

The quote gets trimmed to beat a competitor. Then the ceiling space is tighter than measured, the electrical needs upgrading, and two callbacks follow. Nothing was variable in the quote, so every surprise comes out of a margin that was thin to begin with.

Underpricing does not feel like a crisis, it feels like being busy, and that is exactly why owners run at it for years.

A trade business owner working alone at the kitchen table late at night, laptop open and paperwork spread across the table, work boots and tool bag by the door

Pricing and profit

Here Is What We Do About It.

The Academy fixes pricing at the root. The Profitable Pricing Masterclass shows you how to build a charge-out rate from your real cost base, price installs with variations that hold, and set after-hours and callout fees that pay for themselves. The Profit & Freedom Masterclass links that rate to the profit and the time you actually want.

Free tool, no sign-up

Charge-out rate calculator

Put in what labour costs you, how many hours you can actually invoice and what the business spends, and it builds the rate that covers all of it and leaves a margin. It runs in your browser and nothing you type is sent anywhere.

Work out your rate

How it works

Three Steps, Starting Tonight.

Step 1

Work out what an hour really costs you

Not the wage. The wage plus the ute, the insurance, the phone, the unbilled hours and the time you spend quoting. Most owners have never put that number on paper.

Step 2

Price off the number, not off the last bloke

The Profitable Pricing Masterclass takes you through building a rate that carries your overheads and a margin, so you stop pricing against whoever is cheapest this month.

Step 3

Hold the price and watch what happens

The Profit and Freedom Masterclass covers the part nobody warns you about: what to do when someone pushes back, and why losing the wrong job is a win.

Greg Allan mid-explanation with his hands open, talking to a trade business owner across a desk

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

Read how Greg built a trade business that runs without him

What changes for you

The old way. The new way.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

What changes

What Air Conditioning Business Pricing Actually Changes.

Three things air conditioning business owners walk away able to do.

Rebuild your charge-out rate from wages, on costs and overheads you can prove

Set a callout and after-hours fee that covers penalty rates instead of absorbing them

Price a maintenance agreement on an Australian cost base with margin built in

A trade business owner watching his child play sport on a Saturday morning, coffee in hand and phone face down
Nights and weekends back
A trade business owner and his partner in the kitchen looking at a tablet showing the numbers going up
Work that actually pays
A trade business owner shaking hands with a new apprentice in the work yard
A good hire who stays
A trade business owner standing calmly in the yard while his crew load two utes behind him
Out of the middle of everything
9,000+tradies trained4.9★Google rating4.9★App Store rating

Questions

HVAC Business Pricing, Answered.

How do I work out my hourly rate from what I pay a technician?
Start with the correct award rate for their classification, then add on costs: superannuation, leave, workers compensation, allowances, licences and training. Add vehicle, tools, insurance and office overhead. Divide by the hours you can genuinely bill, not the hours they are paid. Then add margin. The Academy's pricing training walks the whole calculation with your figures.
Should I charge a callout fee for air conditioning breakdowns?
Yes, and it should reflect what attending genuinely costs, including travel, vehicle and the wage rate that applies at that hour. A free callout is a discount you give before you know what the job is. Price the attendance, then price the repair. The Academy's training covers how to set it and how to explain it so customers accept it.
How do I price a maintenance agreement so it is still profitable in year three?
Cost the visits properly, cap what is included, exclude parts and refrigerant beyond a stated allowance, and build in an annual review. Most templates online are American and priced on an American cost base, which is why so many agreements go backwards here. The pricing training, and Greg, build yours from Australian labour costs.
A painted scene of a trade business owner home before dark, sitting on the tray of his ute while his son runs to meet him

Join the Waitlist to Work With Greg.

The Crew, daily Q&A and starter courses. Free for trade business owners. No card, no trial clock.

The Academy is at full capacity. Join the waitlist and when a place opens, Greg interviews the owners who look like the right fit.