Tiler Business SystemsThe business only works when you are standing in it, which is why you never get a real break.
Systems for tiling business owners in Australia and New Zealand. Quotes, site checks, membrane sign offs, ordering and follow up written down once, so the same job runs the same way whether you are on it or your leading hand is.
The week this is about
Sound Like Your Tiling Business?
Every job runs out of your head
The tile count, the trim, the movement joints, which builder wants photos before the screed goes down. It all lives in your memory and a notes app. Take a week off and the whole thing stops with you.
No record when the defect letter arrives
Two years on, a builder claims your membrane failed. You know you flood tested it. You cannot prove it, because the photos are on an old phone and nothing was signed off. Without a record you wear the rectification.
Reordering tiles because nobody checked wastage
The order went in without a proper wastage allowance, the pattern needed more cuts than you counted, and the batch is now discontinued. Two days lost, a builder annoyed, and the difference comes out of your margin.
A tiling business that only runs when you are on the trowel is a job with extra paperwork, and it is worth nothing the day you want to sell it or stop.
Systems
Here Is What We Do About It.
Systems and SOP training in the Learning Hub shows you how to write your tiling business down: the quote, the site check, the membrane record, the handover. The templates and frameworks give you the starting point instead of a blank page. AI Club runs weekly live workshops on using AI in a trade business.
How it works
Three Steps, Starting Tonight.
Write down the job you already do
Every system starts as the thing in your head. The templates in the app give you the shape, so you are filling in a form rather than staring at a blank page.
Hand one process over and watch it
A system is not real until someone else has run it once without ringing you. The training covers how to hand over, what to check, and how to fix it when it comes back wrong.
Automate the parts that never needed a human
AI Club runs weekly on exactly this: the quote follow-up, the reminder, the invoice chase. The admin that eats your Sunday and does not need your judgement.
Why you get me
I built the coaching company everyone else runs. Then I took it apart.
Most coaching companies work the same way. You enquire, you get a salesperson. You sign up, you get a coach who has never run a trade business.
I know, because I built one. I grew the Academy to 35 staff, a CEO and 15 coaches. It ran without me.
And I hated it. The bigger it got, the further I was from the owners I started it for.
What gets me up in the morning is getting under the hood of a trade business and helping the owner hit their goals in the least time possible.
So I restructured the whole thing.
When you enquire, you speak to me. If you are accepted into the Academy, you work with me. Directly.
And with agentic AI, the results come sooner than most owners can imagine.
Places are limited. I only take on owners who are committed and ready to do the work.
Who you will be talking to
I built Response Electricians in Perth into a 30+ staff business with more than 1,950+ five-star reviews.
A general manager runs it day to day. I live in Byron Bay.
I have trained 9,000+ trade business owners across Australia and New Zealand.
What AI actually changes
The old way. The new way.
More customers meant more people doing your computer work, and you paying for all of it.
You stay with your customers and your team. Agents run the office your way.
The old way
Grow, then hire people to do the computer work.
Every new customer brought more quoting, invoicing, chasing, scheduling and reporting.
So you hired people to do it. Office staff, bookkeepers, admin.
None of it is billable, and every hire costs wages, sick leave and another person to manage.
Profit and time only grew as fast as you could add people.
The new way
Keep the human work. Give everything else to agents.
Your people do what only people can do: looking after customers and leading the team.
Everything else goes to agents that do it your way, instantly, any time it is needed.
No sick leave. No capacity problems. They scale as far as the business does.
So the only people you add are the ones facing your customers and your team.
A human-centred business that runs on systems you build in minutes. Nobody still running the old way can compete with it.
What changes
What Tiling Business Systems Actually Changes.
Three things tiling business owners walk away able to do.
Run a set out and site check the same way on every job, with or without you
Keep a photo and sign off record that defends your work years later
Hand a job to your leading hand with a written scope, not a phone call
Questions
Tiler Business Systems, Answered.
What systems does a small tiling business actually need first?
Will systems slow me down when I am already flat out?
How does AI help a tiling business that is on site all day?
Tilers
The Other Ways We Help Tilers.
Tiler Business Training
Structured training that turns what tilers know on the tools into a business that runs properly.
CoachingTiler Business Coaching
Greg Allan in your corner, holding tilers to the plan. By application.
The free appTiler Business App
Lessons, tools and a room full of other owners, free for tilers with an active ABN.
Marketing and leadsTiler Business Marketing
How tilers get the phone ringing with the jobs worth having, not just the cheap ones.
Pricing and profitTiler Business Pricing
The number tilers should actually be charging, worked out properly rather than guessed.
Hiring and teamTiler Business Hiring
How tilers build a crew that does it right without being watched.
Have a Chat With Greg About Your Business.
An hour with Greg, one on one, about anything in your trade business. By application: if his diary is full, you join his waitlist and he invites you. He only takes owners who are committed.