Tilers / Articles
Straight answers for tilers.
One question from tiling business owners, answered every day, starting from the numbers rather than a guess.
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What software does a tiling business actually need?
What software a tiling business actually needs, and why the system behind quoting, hours and materials matters more than the app itself.
How can tilers stop waiting on other trades costing money?
Waiting on the builder before waterproofing or tiling costs more than tilers think. Learn what number actually shows that cost and why it matters.
Square metre rate or day rate, which is better for a tiler?
Square metre rate or day rate for tilers: why the real issue is margin, not the rate, and how a tiler’s own job data shows where profit leaks.
What work health and safety duties does the owner of a tiling business have in Australia?
What WHS duties a tiling business owner has in Australia, from silica dust control to officer duty, and what that means for pricing bathroom jobs.
What health and safety duties does the owner of a tiling business have in New Zealand?
What a tiler's health and safety duties are under New Zealand's Health and Safety at Work Act, from PCBU status to on site hazards and WorkSafe reporting.
How does a tiling business tell a subcontractor from an employee in Australia?
How a tiling business tells a subcontractor from an employee in Australia, what the ATO and Fair Work look at, and why it changes your margin.
How does a tiling business tell a contractor from an employee in New Zealand?
How a tiling business in New Zealand tells a contractor from an employee: the tests, the health and safety duty, and the tax rules that apply.
Which award covers the staff of a tiling business in Australia?
Which award covers tiling staff in Australia, what it misses on day rates and square metre pricing, and how AI agents can close that gap.
What registration or licence does a tiling business need in New Zealand?
Does a tiler need a licence in New Zealand? No, but wet area waterproofing still carries consent and warranty risk quotes often miss.
What licence does a tiling business need in Australia?
Does a tiling business need a licence in Australia? State by state rules for tilers, from NSW contractor licences to QBCC and VBA registration.
What can AI actually do for a tiling business?
AI for tiling businesses: how AI agents catch the gap between a tiler's quote and the real job cost before it hits cashflow.
What apps does a tiler business actually need?
Why most apps for a tiler business are built for every trade at once, and what changes when the system runs on the tiler's own data.
What’s the best software for a tiling business?
Choosing software for a tiling business? Learn why gross profit margin is only real when labour and materials are tracked together on every job.
How do I choose a business coach for my tiling business?
How a tiling business owner should choose a business coach: what to ask, the warning signs, and why starting from your own numbers beats generic advice.
What tiler business systems actually fix the problem instead of just adding another app?
What tiler business systems actually fix recurring staff problems and protect margin, built from the owner's own job and quote data, not a tool list.
Is a business coach worth it for a tiling business?
Is a business coach worth it for a tiling business? What a good coach looks at first, what to ask, and the data that tells a tiler the truth.
What numbers should a tiler track every week?
What numbers should a tiler track every week? The two efficiency figures that show if quoted jobs are actually turning into profit.
What does a business coach for tilers actually do?
What a business coach for tilers actually does: exposing the gap between a quoted job and what it banks, and fixing it at the root.
How do I find the best tiler business coach?
What to look for in a tiler business coach, the questions to ask, and why your own job data matters more than generic advice.
How do I choose the right tiler business coach?
What a tiler business coach should do: read your own job numbers first, fix root causes with systems, not worksheets or generic advice.
Data First Coaching
The Tiler Business Coach Who Starts From Your Data.
Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.
How most coaching works
Most coaching starts with the owner explaining the business.
- The first hours go on the owner describing the business to a coach.
- The picture is out of date within weeks, because the numbers move every week.
- So the advice treats what the owner happened to notice, which is usually a symptom.
- Too often it comes from someone who has never run a trade business, or has only just started one.
- The owner pays for the explaining, then pays again when the advice does not fit.
Data First Coaching
Data first starts from your numbers, not your memory.
- The Trade Business Intelligence Agent reads your job management and finance systems first.
- It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
- It finds where the problem actually starts, not where it shows up.
- You put in the system that fixes it at the root, and the data shows whether it worked.
| Typical coaching | Data First Coaching | |
|---|---|---|
| Where it starts | You explain the business | Your own job and finance data |
| How current it is | As at the last meeting | Updated as your numbers change each week |
| What it fixes | The symptom you noticed | The root cause the data shows |
| Who coaches you | Often someone who has never run a trade business | Greg Allan, who built a trade business a general manager now runs |
| The answer to growth | Usually another wage | Agents on the office work, people on customers and the crew |
| Your software | Another subscription or agency | Tools you build on your own data, around how you work |
Fix the root cause, once
The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.
Own your software
Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.
A more human business
Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.