Articles / Concreters

What health and safety duties does the owner of a concreting business have in New Zealand?

In New Zealand, the owner of a concreting business is usually the PCBU under the Health and Safety at Work Act 2015, so the duty cannot be handed off to a builder or a labour hire firm. WorkSafe New Zealand says a PCBU must provide a safe site, safe plant, and trained, supervised workers, control silica dust, run concrete pumping safely, and record notifiable events. For a concreter, that duty sits inside every pour day’s real cost, not as separate paperwork.

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By Greg Allan, tradesman and creator of Data First Coaching

What counts as a health and safety duty on a concreting site?

Under the Health and Safety at Work Act 2015, the person who runs a concreting business in New Zealand is treated as a PCBU, a person conducting a business or undertaking, whether the business is one person or a full crew. WorkSafe New Zealand, the government agency that regulates work health and safety, says a PCBU must ensure, so far as is reasonably practicable, a work environment without risks to health and safety, safe plant and structures, safe systems of work, and safe use, handling and storage of plant and substances. Introduction to the Health and Safety at Work Act 2015

For a concreter that duty is not an office form. It is formwork and reo laid out so nobody trips carrying steel across the site, a pump truck checked and positioned before a pour day starts, and a crew briefed on where the exposed aggregate finish stops and where fresh pour starts. WorkSafe also says a PCBU must make sure workers have the training, instruction and supervision to work safely, and must keep PPE such as masks and gloves maintained and replaced so it keeps doing its job. General risk and workplace management A one-person outfit pouring a driveway still carries this duty alone; a crew running a slab and kerb job for a builder carries it across everyone on site that day.

What are the biggest hazards on a pour day?

The hazards most specific to concreting are respirable crystalline silica dust, manual handling of heavy wet concrete, and the equipment used in concrete pumping. WorkSafe New Zealand names concrete, alongside bricks, stone and sand, as a material that creates silica dust when it is cut, ground, drilled, sanded or polished, and says a PCBU must complete a risk assessment and eliminate the risk so far as is reasonably practicable. Silica dust in the workplace

Cutting a control joint, grinding back a polished concrete floor, or drilling into a cured slab can all throw up dust, and the duty to assess and control it sits with the business before the saw starts, not after someone coughs. Concrete pumping carries its own duties too: WorkSafe says PCBUs must make sure workers are trained to recognise a blockage and a worn pipe or pipeline fitting, and that pumping equipment is properly inspected and maintained. Concrete pumping Wet cement itself is a hazard well before the pump arrives on a weather-delayed pour day; WorkSafe’s own pumping guidance notes wet cement can burn skin it sits against, and that gloves and boots must not trap it there. Concrete Pumping Health and Safety Guidelines

What must happen if someone gets hurt on site?

If a job causes a serious injury, such as a burn needing treatment beyond first aid, that is a notifiable event, and WorkSafe New Zealand says the PCBU managing the site must preserve it until an inspector allows work to resume, then keep a record of what happened. What events need to be notified?

On a pour day booked around a pump truck and a builder’s schedule, the instinct is to clean up and keep pouring. The duty runs the other way. The site has to stay as it is until WorkSafe clears it, which can cost the booked pump slot, the crew’s day, and whatever job is queued in behind it. This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

How does safety connect to the margin on every job?

Every hour lost to an incident, a stop-work, or retraining a crew member after a near miss comes straight off the gross profit margin priced into that job, not off some separate safety line. Treating inductions, supervision and PPE as background admin is the same habit as leaving gross profit margin unchecked until month end, so the real cost only shows up at the bank account once a pour day has already gone wrong.

As the one on site, you are usually the one who clocks that the trench sits too close to the kerb, that a crew member is dry shovelling near the mixer without a mask, or that the ready-mix truck has backed up where nobody can see it. That is the same scanning habit that finds a customer an extra metre of edging or a better exposed aggregate finish. Your duty of care starts with seeing what a client or a tired crew member cannot, not with a form filled in afterwards. Data first means checking that against your own job data: which jobs ran inductions and toolbox talks properly, which pour days lost time to a hazard or a near miss, and what that actually cost against the margin you quoted. This runs the same whether the work is a suburban driveway or a commercial slab, because it starts from the business’s own data, not from where the business is based.

How can AI agents help with inductions and incident records?

An AI agent is software that does a job the way you would, using your own wording, your site rules and your forms, and it can carry the paperwork around inductions, toolbox talks and incident records so nothing depends on memory on a busy pour day. For a concreter juggling several sites and a crew that changes with the season, that paperwork is the first thing to slip, and it is exactly the record WorkSafe expects kept.

Picture a concreting business where site inductions, incident records and onboarding for new crew members were spread across a notebook, a filing cabinet and a phone, while crew messages ran through a separate group chat altogether. The owner built his own app for the team: it pulls in the job information for each site and brings the forms, the site-specific induction, the incident register and new starter onboarding into one place, so a labourer starting on a slab job this week sees the same induction the foreman expects, and the record of it sits where it can be found again. An AI agent can sit behind that, doing the chasing and the filing the owner’s way so the crew’s safety and the paperwork trail stop depending on whoever remembers to do it.

Where can you check the current rules?

How does Data First Coaching approach this?

Data First Coaching starts from the concreter’s own numbers, not a general safety checklist. Greg Allan looks first at where time and margin are actually lost on real jobs: which pour days ran over, which incidents or near misses cost crew hours, and whether inductions and training are recorded or just remembered. That is usually where the real problem starts, not in a missing form but further back in how the job was briefed and set up. Greg teaches that the crew is the one thing an owner cannot let slip: “if you drop the glass ball, it scratches it and that scratch will never come out.” The how, including the systems and agents that carry this work, is worked through inside the Academy, with members, because the Trade Business Intelligence is powered by every member who joins it.

Looking for a business coach who starts from your numbers? Concreter Business Coach or every answer for concreters.

Also asked

More questions owners ask.

Does a sole-trader concreter with no employees still have these duties?

Yes. WorkSafe New Zealand’s guidance says a PCBU can be an individual, not only a company, so a one-person concreting business still carries the primary duty of care on its own jobs, including on a driveway pour done solo for a homeowner.

Do the duties change when a concreter works alongside a builder’s other subbies on a build?

WorkSafe New Zealand says PCBUs working on the same site will likely share overlapping duties, and a business cannot contract out of its health and safety duties or push risk onto others in the chain, even when a builder is managing the overall job.

Does the silica dust duty apply to indoor polished concrete work, not just outdoor pours?

WorkSafe New Zealand’s silica guidance covers grinding, drilling, sanding and polishing wherever it happens, so a polished concrete or decorative finishing job done inside a building carries the same duty to assess and control dust as outdoor cutting work.

Who is not covered as a PCBU under these rules?

WorkSafe New Zealand’s guidance notes volunteer associations and home occupiers who engage a tradesperson for residential work are not PCBUs themselves, but that does not remove the concreting business’s own duty as the PCBU carrying out that work.

Data First Coaching

The Concreter Business Coach Who Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.