By Greg Allan, tradesman and creator of Data First Coaching
Why does a concreter wonder if a business coach even understands the trade?
Most concreters who look into coaching have already pictured the conversation going nowhere, a coach who has never stood on site during a pour, never dealt with a pump truck booking falling through, never chased a builder for a progress claim that has gone quiet. That hesitation is fair. A concreting business runs on margins, weather and crew timing that a generic coach rarely understands.
Concreting has its own rhythm. Driveways, slabs and paths get booked around weather windows and pump truck availability. Ready-mix is ordered to the cubic metre. Steel and formwork crews are scheduled tight so nobody stands around waiting on a delivery. A coach who has only worked with retail or hospitality businesses can talk about marketing all day, but has little useful to say about why a driveway job that looked profitable on the quote came in under margin once the pour ran long waiting on access.
Many concreters have also had the experience of being asked to describe the whole business before any advice is given, a conversation that eats into a day already full of quoting and running pours, and is out of date by the time it ends. The business has moved on. The coach is still working from a memory of it.
What goes wrong when a concreting business gets generic coaching?
Generic coaching often hands a concreter the same advice given to a landscaper or a shopfitter: raise prices, cut costs, work on the business rather than in it. None of that is wrong, but none of it says where this concreter’s margin is actually leaking, which is the only question that matters.
Picture a concreter quoting a run of driveways and slabs for a builder, pricing off the same rate card that worked well enough last season. The quotes look fine on paper. But ready-mix prices have moved, pump truck hire has crept up, and a couple of pours are running over on labour because of wet weather delays nobody built into the price. On paper the jobs look like they are making money. In the bank account, cash is tighter than it should be, and the owner cannot say exactly why.
A coach without the concreter’s own numbers in front of them can only guess. Gross profit margin on each type of pour, driveway, slab, decorative finish, formwork and steel, is the number that tells the truth here, because it is worked out job by job rather than remembered at the end of the month. When a coach starts without it, every piece of advice is working off old information, often already behind what is happening on site.
What should you look for in a business coach for your concreting business?
You want a coach who has run a trade business themselves, who starts from your own job costings and gross profit margin rather than asking you to describe the business from memory, and who looks for where a problem actually starts rather than treating the symptom again next quote. Greg Allan, who built his own trade business before coaching other trade owners, is one example of that kind of background, though the principle matters more than any one name.
A good coach for a concreter also looks at the non-billable work sitting around every pour, chasing a builder for a progress claim, following up a supplier invoice that does not match the delivery docket, and asks whether AI agents, software that does a job the way you would, using your prices, your wording and your rules, could take that work off your plate. That is a data first way of working: start with what your numbers show, not with a general theory about concreters.
A good coach fixes root causes with systems built around how your jobs actually run, rather than handing out worksheets that read the same for every trade. And a good coach does not answer every problem with hiring someone as the default move, because sometimes the fix sits in how a quote is priced or how a pour is scheduled, not in adding another body to the crew.
What should you ask before you sign up with a coach?
Before paying for coaching, ask what they look at first, your numbers or your story, ask whether they have run a trade business themselves, and ask what changes for a concreter specifically compared with any other trade they coach. The answers tell you quickly whether you are buying insight or a script.
Ask whether they want your job costings and gross profit margin before the first real conversation, or whether they want you to talk first. Ask what they would expect to see in a concreter’s margin across different job types, and whether they already understand the difference between a driveway job and a commercial slab pour in terms of risk and timing. Ask how they handle a business where cash flow depends on builders paying progress claims rather than a homeowner paying on completion, because that rhythm is different from a lot of other trades a generic coach might work with. Ask, too, whether they talk about AI agents taking non-billable office work off your hands, or only talk about software that every trade uses in the same way.
What are the warning signs the coach isn’t right for your concreting business?
The clearest warning signs are a coach who sells first and asks questions later, a coach who has never run a trade business, and advice that would read the same whether handed to a concreter, a builder or a cafe owner. Any of those should slow a concreter down before signing anything.
Another warning sign is a coach who cannot explain why gross profit margin matters more than turnover for a concreting business, since a business can turn over a healthy figure and still be losing money on half its pours. A coach who leans straight to “hire someone” whenever a problem comes up, without first looking at pricing, scheduling or where the crew’s time actually goes, is often treating a symptom rather than finding where it starts.
How does Data First Coaching approach this?
Data First Coaching, built by Greg Allan, starts from a concreter’s own job data and financials through the Trade Business Intelligence before any conversation about strategy happens. For a concreting business that usually means looking first at gross profit margin by job type, because that is where a problem that looks like a cash flow issue or a pricing issue often actually starts. From there the work goes into finding the root cause rather than treating the same symptom again next quote.
The how, the systems and the step by step, is worked through inside the Academy, alongside other members. The Academy is built for owners who are open minded, innovative and willing to share what they learn, because the Trade Business Intelligence is powered by every member, for every member.
Looking for a business coach who starts from your numbers? Concreter Business Coach or every answer for concreters.

