Articles / Roofers

Which award covers the staff of a roofing business in Australia?

For most Australian roofing businesses, the Fair Work Ombudsman's Building and Construction Award covers staff doing on-site re-roof, restoration, guttering, flashing and roof repair work, including roof tilers and apprentices in those trades. But which award actually applies depends on the main work your crew does, and can shift once a roofer's job crosses into plumbing-connected drainage, so the regulator's own pages, not memory, are where to check.

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By Greg Allan, tradesman and creator of Data First Coaching

Which award actually covers a roofing business's crew?

For most Australian roofing businesses, the award that applies is the Building and Construction Award, administered by the Fair Work Ombudsman. It covers work done on-site in general building and construction, and names tradespersons including roof tilers and tile layers and their apprentices.

The Fair Work Ombudsman describes the industry this award covers as work done on-site, saying: “The building and construction industry means work done on-site, including:” general building and construction, civil construction, and metal and engineering construction. A roofer running re-roof jobs, restoration work, guttering and flashing repairs on a domestic or commercial site sits squarely in that description. But the Fair Work Ombudsman is also clear that an award is matched to the actual duties performed, not the business name on the invoice, so a roofer who also fabricates on a metal roof differently to how they handle a tile restoration can still sit under the one award if the work stays on-site.

Does a roofer's crew ever fall under more than one award?

Yes. A roofing business can have more than one award apply at once, because coverage follows the job each person actually does, not the trade printed on the business card.

The Fair Work Ombudsman says plainly that which award applies “will depend on the: - main industry of your business - duties your employees perform,” and separately that “an employer can be covered by more than one award depending on the jobs the employees do,” on its about awards page. For a roofer this matters most where guttering and downpipe work shades into plumbing-connected drainage. The Fair Work Ombudsman's own enforcement record shows this is not theoretical: a Sydney roofing business operator was penalised after entitlements owed under the Plumbing and Fire Sprinklers Award 2020 and the National Employment Standards went unpaid, as set out in the Fair Work Ombudsman's media release. A valley flashing repair and a stormwater downpipe tie-in on the same insurance work job can quietly sit under two different sets of rules.

Does it matter which state your roofing business is in?

It can. Most of Australia runs on the federal award system the Fair Work Ombudsman administers, but Western Australia has its own state industrial relations system for some business structures, and that changes which award a roofer checks.

Western Australia's summary of the Building Trades and Labourers (Construction) Award states that “This WA award summary applies to businesses in the state industrial relations system,” which covers sole traders, unincorporated partnerships and unincorporated trusts in the on-site building and construction industry. The WA government's own guide to WA awards for common jobs goes further and names the trade directly, noting a roof tiler employed on-site in building and construction is likely to sit under that state award rather than the federal one. A roofer running crews across state lines, or an owner who has never checked whether their structure sits in the state or federal system, is exactly the kind of gap this is built to catch.

Is there anything extra the award says about roof repair work itself?

Yes. Some awards in this space carry a specific allowance for staff doing roof repair work, on top of the base rate, because of the conditions the job is done in.

The Joinery and Building Trades Award sets out a roof repairs allowance payable to an employee engaged on repairs to roofs. This article will not state the figure, because award rates are indexed and change, and a page that quotes last year's number only misleads the next owner who reads it. What matters for a roofer is knowing the allowance exists and checking the current figure on the award page before it is quoted on a job or paid in a pay run.

What does the award rate actually cost a roofing business during storm season?

The award rate is only the compliance answer. The real number a roofer needs is what a crew actually cost against each re-roof or restoration job once storm season forces on overtime, extra casual hours and crews pushed to cover insurance work surges, because that is the figure that decides whether the quoted margin survived the season.

Most roofing businesses price labour against someone's best day on the tools, not what an average roofer, including a newer hand on a scaffold learning the edge protection setup, actually gets through. When a storm surge hits and insurance work floods in, hours stretch, weather days get made up with overtime, and a second-year apprentice ends up paired with a qualified tradesperson on jobs that were quoted assuming two tradespeople. Picture a roofing business that had been running two qualified tradespeople on the tools for every re-roof, a costly way to staff the work when one of them could be doing a tile restoration solo with the right support. The owner restructured so a qualified roofer now works alongside a second-year apprentice instead, changing what the crew actually costs without changing a single line on the quote. If that wage cost, overtime included, never gets booked against the specific job it was worked on, every quote from that storm season looks fine on paper while the real result quietly disappears into overhead.

This is where AI agents earn their place in a roofing business. An AI agent is software that does a job the way the owner would, using their own prices, their own wording and their own rules, so it can carry the paperwork of matching crew hours, including overtime and casual shifts, back to the job they were actually worked on. A data first view of the business means that match happens from the roofer's own job and pay records as the season runs, not from memory once the storm work has already been invoiced and the cash is gone.

This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

Where can you check the current rules?

How does Data First Coaching approach this?

Data First Coaching starts from the owner's own job and pay records, read through the Trade Business Intelligence, rather than from a general rule about awards. For a roofing business that usually means looking at whether crew hours during a storm surge, overtime included, are actually landing against the re-roof or restoration job they were worked on, or disappearing into overhead where nobody can see the real margin. Greg Allan puts it this way: “When your team's getting pushed and they're doing bigger and bigger hours, there's a lot more pressure coming down from the top.” The how of building that tracking is worked through inside the Academy, with members, because the Trade Business Intelligence is powered by every member who is open minded, innovative and willing to share what they learn.

Looking for a business coach who starts from your numbers? Roofer Business Coach or every answer for roofers.

Also asked

More questions owners ask.

Does the award change if a roofer only does repairs, not full re-roofs?

Coverage follows the actual work, not the job type, so a roofer doing leak repairs, flashing fixes and roof inspections on-site generally sits under the same award as one doing full re-roofs. Where drainage or plumbing-connected work is involved, a different award can apply to that part of the job.

Do apprentices on a roofing crew get paid under a different award to the qualified tradespeople?

No, apprentices in roofing trades are usually named within the same award as the qualified tradespeople they work alongside, with their own pay arrangements inside that award. Check the award's own apprentice rates rather than assuming they mirror a tradesperson's rate.

What happens if a roofing business has been paying the wrong award?

The Fair Work Ombudsman's enforcement record shows unpaid entitlements under the correct award can be pursued well after the work was done, so getting coverage right matters beyond the current pay run. Checking the regulator's own guidance is the safer path than relying on what a previous employer or bookkeeper assumed.

Does location in Australia change which award applies to a roofing business?

For most structures it does not, because the federal award system applies nationally, but Western Australia runs its own state system for some business structures such as sole traders and unincorporated partnerships. A roofer operating in Western Australia should check which system their business structure sits in before assuming the federal award applies.

Data First Coaching

The Roofer Business Coach Who Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.