By Greg Allan, tradesman and creator of Data First Coaching
Which award covers the staff of a building business in Australia?
Most builders employing tradespeople, labourers, machinery operators or general site staff on new homes, extensions and renovations will have those staff covered by the Building and Construction Award, which the Fair Work Ombudsman says applies to general building and construction work, including construction, alteration, extension, restoration, repair, demolition and site clearance work. If your crew builds, carries, operates plant or lays brick and tile on site, this is usually the starting point for working out coverage.
The award names the trades you'd expect on a residential or commercial building site: bricklayers, carpenters, plasterers, painters, roof tilers, concrete workers, scaffolders, traffic controllers and their apprentices, along with labour hire staff placed on your job. The full award text covers employers throughout Australia in the on-site building, engineering and civil construction industry, to the exclusion of any other award once it applies, and that national coverage doesn't change state to state. What does vary by state is which council or certifier you deal with for approvals, which is a separate question to award coverage.
What about joinery staff, site supervisors and office roles?
Not every role on a building job sits under the Building and Construction Award. If you run or employ staff in a joinery shop alongside your building business, the Joinery and Building Trades Award may cover those employees instead, and site supervisors, superintendents and forepersons can fall under a different coverage test again.
The Fair Work Ombudsman's guidance on site supervisor coverage says coverage depends on the industry the employer operates in, the employee's duties, qualifications and responsibilities, and the size of the business. Supervisors who aren't managerial or professional can sometimes sit under the Miscellaneous Award, and some site supervisors and forepersons end up award free altogether. The building and construction sector page lists other awards that can apply depending on the trade involved, including the Electrical, Gardening and Landscaping, Plumbing and Timber awards.
If you're building in New Zealand, this award doesn't reach across the Tasman. New Zealand doesn't run on the Australian award system, so what applies to your crew depends on New Zealand's own employment rules, and that's worth checking with a qualified adviser for your situation rather than reading an Australian award across.
Why do builders still lose money even when the quote looks right?
A builder can price a job at a healthy margin on paper and still watch it bleed cash on site, because award-covered wages, including sick leave, annual leave and the slower days that come with running a real crew, often get booked as overhead instead of sitting inside the cost of the job itself. The quote looks fine. The job doesn't.
On a fixed price contract, or even a cost plus job where the client sees every hour, the estimator typically prices labour as if every tradie on the crew works at full pace every day. But staff aren't the owner. They take sick days, they take annual leave they're entitled to under the award, and a real crew moves at real crew pace, not estimator pace. When that gap isn't priced into the job from the start, it has to come from somewhere, and it usually comes out of the margin between what the progress claim brings in and what's actually been spent getting there.
What happens on site when a tradie calls in sick?
When one member of a crew is off, the work doesn't just slow by a small amount. The rest of the crew often carries far more of the load that day, and a building site running towards frame stage or lock-up can lose real ground towards the next progress claim. That lost ground rarely shows up as its own line item on the job cost report, so the builder doesn't see exactly where the margin went.
Picture a renovation running to a lock-up date tied to the next progress claim, with a three-person crew. One tradie calls in sick and the other two can't simply do the job faster between them, so the frame stage slips, the certifier inspection gets pushed, and the variation conversation with the client gets harder, not easier. None of that sick day shows up anywhere as its own cost. It just quietly erodes the margin the quote promised.
How can a builder price jobs so award entitlements don't eat the margin?
You price for the average tradie, including their legitimate downtime, rather than for the best day every tradie could ever have. That means building each job's labour cost around how your crew actually performs across a working year, sick leave, annual leave and slower days included, so the gross profit margin you're protecting reflects what the job will really cost to build, not what it would cost if nobody on site was ever human.
This is where AI agents, software that does a job the way you'd do it yourself, with your own prices, wording and rules, can carry the ongoing work of tracking leave, sick days and crew hours against each job's budget, so the gap between what a job was quoted at and what it actually costs in labour shows up while the job's still running, not at handover when it's too late to do anything about it. Working data first, from your own job costing and payroll records rather than from memory at the end of the quarter, means the next quote for a similar extension or new home starts from what your crew actually costs, not what the estimator hoped they'd cost. An AI agent built around that data doesn't replace the estimator, it just makes sure the real pattern of staff downtime is sitting in front of them before the number goes on the contract.
This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.
Where can you check the current rules?
- Building and Construction Award summary, the Fair Work Ombudsman's plain-language summary of who the award covers, including building companies, trades, labourers and machinery operators.
- Building and Construction General On-site Award 2020 full text, the legal text setting out the on-site building, engineering and civil construction industry the award applies to.
- Award coverage for site supervisors and forepersons, how coverage is worked out for supervisory and management roles on a building site.
- Joinery and Building Trades Award 2020 full text, coverage for joinery and building trades occupations that sit outside the Building and Construction Award.
- Working in building and construction, the Fair Work Ombudsman's overview of which award applies across the building and construction sector.
How does Data First Coaching approach this?
Data First Coaching starts from the builder's own job costing and payroll data through the Trade Business Intelligence, not from a guess about what the crew costs. It looks at what was quoted for labour on each job against what actually went out in wages, leave and downtime, because that gap is usually where a healthy-looking quote turns into a thin or losing job once it's built and handed over. Greg Allan puts it plainly: “staff call it sick, which affects your profitability,” and “you need to build your pricing around that.” The how, the actual rebuild of the pricing and the systems behind it, is worked through inside the Academy, with members, because the Trade Business Intelligence is powered by every member who is open minded, innovative and willing to share.
Looking for a business coach who starts from your numbers? Builder Business Coach or every answer for builders.

