Articles / Tilers

What licence does a tiling business need in Australia?

Most tiling businesses in Australia need a licence or registration before taking on residential work, but the exact licence depends on the state, the type of tiling, and whether the tiler works for a registered builder or contracts directly with the homeowner. NSW, Queensland, Victoria, Western Australia and South Australia each run their own system, so a tiler working across borders, or subcontracting to builders in more than one state, needs to check each regulator rather than assume one licence covers every job.

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By Greg Allan, tradesman and creator of Data First Coaching

Does a tiling business need a licence to operate in Australia?

Yes, in most states a tiling business needs a licence, registration or certificate before it can legally take on residential tiling and waterproofing work, though the exact requirement and the trigger for needing one differs from state to state. Whether a tiler needs an individual contractor licence, a company licence, or can rely on a builder's registration depends on where the work is, who is engaging the tiler, and the value of the job.

This matters for day to day quoting. A bathroom retile with waterproofing to a shower recess, or a full kitchen and wet area renovation, can sit above the point where a licence is required, even where a smaller splashback or repair job does not. A tiler who only ever thinks about the day rate or the square metre rate can miss that the job itself has crossed into licensed territory.

Does the licence rule change between states?

Yes, each state and territory runs its own licensing system for tilers, with its own regulator, its own licence classes and its own threshold for when a licence is triggered. A tiler working mainly in one state can get used to one set of rules, then find a job across the border runs on a different system entirely.

In New South Wales, NSW Fair Trading says a contractor licence is needed for residential building or trade work, including roof tiling and wall and floor tiling, once the work is valued above a threshold set out on the page, issued under the Home Building Act 1989 (NSW). Licence types include an individual contractor licence or endorsed contractor licence, a company or partnership contractor licence, or a qualified supervisor certificate, as set out on the NSW roof tiling licences page and the NSW wall and floor tiling work page.

In Victoria, the Victorian Building Authority runs a domestic builder registration class limited to wall and floor tiling, covering affixing tiles for functional or decorative use and waterproofing the tiled area, and a separate class limited to roof tiling, as described on its domestic building work page.

In Queensland, the Queensland Building and Construction Commission issues a roof tiling licence and a separate wall and floor tiling licence, each reached through an apprenticeship or a relevant Certificate III, set out in its technical qualifications for licensing document.

In Western Australia, a tiler employed by a registered builder does not need their own licence, but a tiler who contracts directly with clients above a set threshold needs to register as a building contractor, according to Build a Life in WA.

In South Australia, Consumer and Business Services requires individuals and businesses providing building services to hold a building work contractor's licence, with supervision requirements, under the Building Work Contractors Act 1995 (SA).

Tasmania, the Northern Territory and the ACT are not covered by the sources used here, so a tiler working in those jurisdictions should check directly with the local building regulator rather than assume any of the above applies.

Does the licence depend on roof tiling, wall and floor tiling, or both?

Yes, most states separate roof tiling from wall and floor tiling as different licence classes, each with its own qualification pathway, so a tiler doing both kinds of work can need two licences, not one. A roof tiler laying terracotta or concrete roof tiles sits under a different licence and a different Certificate III pathway to a tiler doing bathroom, kitchen and wet area work.

This split shows up clearly in Queensland and New South Wales, where the qualification named for roof tiling (a Certificate III in Roof Tiling or equivalent) is separate from the qualification named for wall and floor tiling (a Certificate III in Wall and Floor Tiling). Victoria's domestic builder classes follow the same split, with the wall and floor class covering waterproofing of the tiled surface itself.

This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

What does keeping a tiling licence and its paperwork up to date actually cost you in time?

The real cost is not the licence fee, it is the ongoing paperwork: tracking renewal dates, keeping qualification and supervisor certificates current, checking a subcontractor's own licence before putting them on a builder's job, and keeping waterproofing records for warranty claims. Most tilers carry this in memory or a folder on the ute dash, which works until a renewal is missed or a builder asks for proof mid-job.

The number that tells the truth here is not a feeling about “being on top of it”, it is the owner's own job data: which jobs crossed the value threshold that triggers a licence requirement, which subcontractors are booked on which jobs, and when each qualification, certificate or insurance document is due to lapse. Pulled from memory at the end of a busy renovation season, this is usually out of date. Pulled from the business's own records, it is accurate the day it is checked.

This is where AI agents change the non-billable side of running a tiling business. An AI agent is software that does a job the way the owner would, with their prices, wording and rules, so it can watch job values against licence thresholds, flag an expiring supervisor certificate, or chase a subcontractor for their current licence before they turn up on site, without the owner having to remember to do it. A data first approach starts from the tiling business's own job and compliance data rather than a general checklist, so the paperwork that protects the licence and the waterproofing warranty gets done from what is actually happening on the tools, not from memory.

Where can you check the current rules?

How does Data First Coaching approach this?

Data First Coaching, built by Greg Allan, looks first at the tiling business's own job and compliance records rather than a general licence checklist, because a licence problem is usually a symptom of a paperwork system that has fallen behind the work, not a one-off oversight. Through the Trade Business Intelligence, Greg starts from the owner's own data, whether that is job values against licence thresholds, subcontractor documents, or warranty records on waterproofing, to find where the gap actually starts. The how, including the systems members build to carry this load automatically, is worked through inside the Academy, with members, because the Trade Business Intelligence is powered by every member, for owners who are open minded, innovative and willing to share what they learn.

Looking for a business coach who starts from your numbers? Tiler Business Coach or every answer for tilers.

Also asked

More questions owners ask.

Does a tiler working as a subcontractor for a builder still need their own licence?

It depends on the state and the arrangement. In Western Australia a tiler employed by a registered builder does not need their own licence, but in NSW and other states a subcontracting tiler can still need their own contractor licence depending on how the work is structured and its value, so each state's regulator page should be checked directly.

Does waterproofing a shower recess or wet area need a separate licence to tiling?

Not necessarily separate, but it is usually included within the wall and floor tiling licence or registration class rather than sitting outside it. Victoria's domestic builder class limited to wall and floor tiling specifically covers waterproofing the tiled surface, so a tiler's main licence is generally the one that covers the waterproofing too.

What happens if a tiling business takes on work above the licence threshold without being licensed?

South Australian legislation sets an obligation on building work contractors to be licensed before carrying out that work, and other states run similar obligations. The exact consequences are not covered here and vary by state, so a tiler in that position should check with the relevant regulator or a qualified adviser.

Do the same licence rules apply to a tiling business operating in New Zealand?

This page covers Australian states and territories only, since that is where the sources used here apply. New Zealand runs its own licensing and registration system for building trades, so a tiler working there should check directly with the relevant New Zealand regulator rather than assume the Australian rules apply.

Does a tiling business need a different licence for roof tiles compared to bathroom and kitchen tiling?

In most states yes, roof tiling and wall and floor tiling are treated as separate licence classes with separate qualification pathways. A tiler doing both roof work and bathroom, kitchen or wet area work can need to hold both licences, not just one.

Data First Coaching

The Tiler Business Coach Who Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.