Articles / Landscapers

What health and safety duties does the owner of a landscaping business have in New Zealand?

A landscaping business owner in New Zealand is a PCBU under the Health and Safety at Work Act 2015, with a duty to eliminate or minimise risks from machinery like excavators and bobcats, trenching, retaining wall builds, PPE, dust and chemicals. This duty applies whether the owner works solo or runs a crew, and covers the whole site, not just paperwork filed after the job.

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By Greg Allan, tradesman and creator of Data First Coaching

What health and safety duties does WorkSafe say you have as a landscaping business owner in New Zealand?

As the owner of a landscaping business, whether you run design and construct work, paving and retaining wall builds, or a maintenance round, you are a landscaper classed as a PCBU, a person conducting a business or undertaking, under New Zealand's Health and Safety at Work Act 2015. That status applies whether you work alone or run a full crew. WorkSafe, the regulator responsible for HSWA, says a PCBU must manage risks to health and safety, first by eliminating a risk so far as is reasonably practicable, and where that cannot be done, by minimising it. Introduction to the Health and Safety at Work Act 2015

This duty follows you onto every site, not a fixed workshop. Whether your crew is cutting in a retaining wall, laying turf, running irrigation trenches, or doing a seasonal site cleanup, the obligation to manage hazards sits with you as the PCBU for that job. Managing risks under HSWA

Why does a landscaping site carry more risk than the paperwork suggests?

Most landscaping businesses treat health and safety as a form filed after a council approval comes through, but the real risk sits in what happens on site every day: an excavator working close to a trench, a bobcat reversing near a crew member, a retaining wall standing before it is backfilled. The paperwork is not the danger, the site is, and an incident there rarely shows up cleanly on the numbers.

A landscaper running crews between a design and construct build in the morning and a maintenance round in the afternoon has more exposure points than a business working from one yard. Excavators and bobcats move people and materials in a tight space. Irrigation and drainage trenches can collapse without warning. A deck or retaining wall mid build is not yet at full strength, and tree or hedge work carries separate risks again.

A crew member's health is not something a landscaping business can replace next week the way a broken tool can be swapped out. When someone is hurt on a retaining wall build or a maintenance round, the owner usually absorbs the gap by going back out on the tools, which pulls attention straight off the jobs that are meant to be growing the business, not covering for it.

What duties apply to machinery, excavators and bobcats on your site?

If you manage or control plant, such as an excavator, bobcat, trailer or any other machinery, on a landscaping job, you must ensure, so far as is reasonably practicable, that the plant does not create a risk to the health and safety of anyone on or near the site. WorkSafe says this duty sits with whoever manages or controls the plant at the workplace, which on most jobs is you as the owner. Duties of principals and contractors

Where you also manage or control the workplace itself, such as a client's property during a design and construct build, the Health and Safety at Work Act 2015 sets a further duty: to ensure the workplace, the ways in and out of it, and anything arising from it, are without risks to health and safety, so far as is reasonably practicable. Health and Safety at Work Act 2015

This matters on jobs where you are one of several trades on site: a builder doing decking, an electrician wiring outdoor lighting, a concrete subbie pouring for a paving job. WorkSafe says PCBUs with overlapping duties on the same site must, so far as is reasonably practicable, consult, cooperate and coordinate with each other, and a self-employed subbie engaged for the day is classed as both a PCBU and a worker in their own right. Working with other PCBUs

What duties cover PPE, dust and chemicals on a landscaping job?

You must provide and maintain personal protective equipment for your crew, whether it is supplied by the business or the worker, and make sure it stays clean, in good working order, and that your crew is trained in how to store and maintain it. WorkSafe says this duty sits with the PCBU regardless of who owns the PPE. General risk and workplace management

Cutting pavers, retaining wall blocks or other hardscape materials can create dust containing crystalline silica, found in concrete, bricks, stone and sand. WorkSafe says you have a duty to eliminate, or use controls to minimise, your crew's exposure to this dust, which is created when materials containing silica are cut, ground, drilled, sanded or polished. Silica dust quick guide

If your maintenance rounds include herbicide or pesticide use on garden beds and softscape areas, whether an approved handler certificate is needed depends on the specific products and how they are applied. If you engage a contractor for this work, WorkSafe says you must check they hold the correct approved handler certificate. Chemicals and fuels guidance

How can you keep safety paperwork from becoming the next capacity problem?

You can bring site inductions, incident records and onboarding together around your own jobs, instead of chasing them across separate folders, spreadsheets and a messaging app, so the crew has the right information before a job starts rather than after something goes wrong. AI agents, software that does a job the way you would, with your own wording, prices and rules, can carry this paperwork for every landscaping site your crew works on.

Picture a landscaper whose team paperwork, forms, site inductions, incident records and onboarding for new starters, was spread across different places, with team messages about a job running through a separate channel again. Nobody could see at a glance which crew member had done the induction for a particular retaining wall site, or whether a near miss from a trench the year before had ever been closed out. The owner built his own tool that pulls in job information already sitting in the business and brings forms, site-specific inductions, an incident register and onboarding into one place, shaped around how his crews move between design and construct builds and maintenance rounds.

This is a data first way of carrying the paperwork, built from your own job and safety data rather than memory of what was done on a job three weeks ago. AI agents built this way do not replace your judgement on site, they make sure the induction, the plant check on that excavator or bobcat, and the right form are already done before the crew starts work.

Where can you check the current rules?

This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

How does Data First Coaching approach this?

Data First Coaching starts from your own job, crew and incident data through the Trade Business Intelligence, not a generic checklist. For a landscaper, that means looking at where safety paperwork actually breaks down: which sites get skipped inductions, which jobs run tightest on time, and whether a near miss ever gets tied back to the job that caused it. Greg's view is that this is where the real cost of an incident hides, in the owner's own capacity, long before it shows on a claim. The how of building this into the business is worked through inside the Academy, with members, because the Trade Business Intelligence is powered by every member who joins it.

Looking for a business coach who starts from your numbers? Landscaper Business Coach or every answer for landscapers.

Also asked

More questions owners ask.

Does a sole trader landscaper working alone still have these duties?

Yes. WorkSafe says a self-employed contractor, sole trader or lone operator is classed as both a PCBU and a worker, so the same duties to manage risk from plant, trenches and chemicals apply even without a crew.

What happens if your landscaping crew is working alongside a builder or electrician on the same job?

WorkSafe says PCBUs with overlapping duties on a shared site must, so far as is reasonably practicable, consult, cooperate and coordinate with each other, so your duty as a landscaper does not disappear just because another trade is also on site.

Do these duties cover casual labour taken on for a busy season?

The sources point to duties sitting with the PCBU managing the work and the plant, rather than depending on how long someone has been on the crew, so the owner's actual arrangement with any extra seasonal labour should be checked against WorkSafe's guidance directly.

Is a landscaping business treated differently for health and safety during a retaining wall build that also needs council approval?

Council approval relates to the structure itself, while health and safety duties under HSWA apply to the site and the work regardless of consent status, so both run alongside each other rather than one replacing the other.

Data First Coaching

The Landscaper Business Coach Who Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.