By Greg Allan, tradesman and creator of Data First Coaching
Why does a coach’s fee feel like the wrong question to ask first?
Most roofers who search for the cost of a coach are really asking the wrong question. The coaching fee is not the real cost sitting in front of them. The real cost is the gap that already runs, every week, between the margin on a quoted re-roof or restoration and what actually lands in the bank once the wholesaler run, the weather day and the insurance paperwork are accounted for.
That gap is rarely visible on the quote. A roofer can be fully booked through storm season, chasing leak repairs and running crews across several restorations at once, and still find the bank account thinner than the job sheet suggested it should be. Time spent off the roof, back at the wholesaler for a specific tile or a roll of flashing, waiting on an insurer to approve a scope, or standing a crew down for a weather day, is unbillable time. It does not show up as a cost line anywhere, but it quietly eats into the gross profit that looked solid when the quote was written.
Where does that gap actually show up on a re-roof or restoration job?
The gap shows up job by job, in the difference between what a roofing business quotes and what it banks once every hour spent off the roof is accounted for, and it tends to be worst where pricing is inconsistent.
Picture a roofer whose pricing had been set job by job, varying between homeowners, insurance work and builders, with no real logic to the rates, and some of them sitting well below what the job actually cost to run once scaffold, edge protection, height safety and wasted trips to the wholesaler were counted. The business moved to fixed pricing across every type of customer, including builders, with a meaningful increase in rates, and began reviewing the cost of running the business every quarter instead of guessing at it once a year. The fee for any coaching involved in that change was never the real number worth tracking. The margin the business was quietly giving away on every job before the change was.
What number actually shows what a coach would cost you right now?
The number that tells you what a coach is really worth is your gross profit margin, tracked month to month across re-roofs, restorations, guttering runs and leak repairs, not guessed at once a year from memory.
Your quotes might look healthy on paper. But if you are not tracking what each job actually returns once labour, materials, scaffold hire and wasted trips to the wholesaler are taken out, you are pricing on a feeling rather than a fact. That feeling is usually out of date within weeks, because material prices move, weather days stack up unpredictably through storm season, and insurance work carries its own delays that eat margin differently to a straightforward tile or metal roof replacement.
This is where AI agents change what is possible for a roofing business. An AI agent is software that does a piece of office work the way you would do it yourself, using your prices, your wording and your rules. Instead of a coach or an office manager spending hours chasing supplier invoices, matching them to jobs and working out where a restoration actually landed on margin, an agent can do that matching in the background, every week, so the real number is always current. That is the heart of data first coaching: starting from what your own jobs are actually returning, not from what the quote said they should return.
What should a good coach for a roofing business actually look like?
A good coach for a roofing business has run a trade business themselves, starts every conversation from the owner’s own numbers rather than a general script, and looks to fix the root cause of a thin margin with a system, not a worksheet.
Be wary of a coach who answers every problem with hire someone, without first asking whether the business has the booked work and the margin to carry another wage. Be wary too of anyone who sounds like a salesperson before they sound like someone who has stood on a roof in the middle of a storm season trying to keep crews moving and insurance paperwork from piling up. Greg Allan, who built his own trade business before coaching others, starts from the owner’s own job and finance data rather than asking them to explain the business from memory, because that explanation is usually already weeks out of date by the time it is finished.
What should you ask before you sign up with any coach?
Before paying any coach, ask what they will look at first, whether that starting point is your own data or a generic framework, and whether the fee changes depending on how big your crew is rather than what the work actually involves.
Ask whether they have run a roofing business or a trade business of their own, not just coached one. Ask how they would find out where your margin is actually sitting on a re-roof versus a restoration versus insurance work, rather than assuming the answer is the same for every job type. Ask what happens after the first conversation: does the work start from your own numbers, or from a template that looks the same for every trade that walks through the door. A coach who cannot answer that clearly is asking you to pay to describe your own business back to them.
How does Data First Coaching approach this?
Data First Coaching, created by Greg Allan, starts from the roofer’s own job and finance data through the Trade Business Intelligence, rather than from the owner’s memory of how a job went. It looks first at where the gap between quoted margin and real margin is widest, across re-roofs, restorations, guttering and insurance work, because that gap usually points to where the problem actually starts rather than where it shows up. The how, the systems and the AI agents built to close that gap, are worked through inside the Academy, with other members, because the Trade Business Intelligence is powered by every member and is built for owners who are open minded, innovative and willing to share what they learn.
Looking for a business coach who starts from your numbers? Roofer Business Coach or every answer for roofers.

