Articles / Tilers

How does a tiling business tell a subcontractor from an employee in Australia?

A tiling business works this out from the whole working arrangement, not from an ABN or an invoice heading. The ATO looks at who carries the risk on the waterproofing, who supplies the tools and tile, and who controls the job, a builder or the tiling business itself. Getting this wrong is called sham contracting, and it also means labour cost can be sitting in the wrong place on the books, making a bathroom job look more profitable than it really is.

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By Greg Allan, tradesman and creator of Data First Coaching

What actually decides if a tiler is a subcontractor or an employee?

There is no single form, ABN or invoice heading that settles it. According to the ATO, whether a tiler is an employee or an independent contractor comes from the whole working agreement between the tiling business and the person doing the waterproofing, screed or floor preparation, whether that agreement is written, verbal, or a mix of both. For a tiling business taking on help for a bathroom renovation, that means looking at how the job is actually run, not what the invoice says.

The ATO says “To check if your worker is an employee or independent contractor, you need to review the whole working arrangement.” That review covers who carries the risk on a leaking shower recess, who supplies the tools, adhesive and levelling clips, and who the builder actually deals with on site. The ATO also treats a business as always contracting, never employing, when it engages a company, trust or partnership to do the tiling, even though the person on the tools might be a director or employee of that entity.

Why does this get confusing on a bathroom or wet area job for a builder?

It gets confusing because a tiler can look like a subcontractor on paper and still behave like an employee on site, especially when a builder controls the schedule, the falls and the sign-off on waterproofing. The ATO’s building and construction example applies the same tools-and-site test to real trades, and it can land either way depending on who turns up with what.

In that example, a worker who must do the work personally, and whose materials and equipment are contractually supplied by the business engaging them, points toward an employee relationship. A worker who services different customers in response to changing demand, and brings their own equipment, points toward an independent contractor relationship. A tiling business that moves people between a builder’s renovation, its own bathroom jobs and the occasional splashback or large format floor needs to notice that this can change job to job. A tiler laying screed and membrane for one builder on a day rate, using the builder’s gear, sits in a different position to a tiler quoting a square metre rate on their own tile supply and carrying their own warranty on the wet area.

What should you check before you call someone a subcontractor?

Before you book a tiler as a subcontractor rather than an employee, check whether they carry their own tools, set their own price, quote by the job or the square metre rather than a wage, and answer for their own waterproofing warranty. Some roles never pass that test, whatever the paperwork says.

The ATO states “If you are working as an apprentice, labourer, or trainee you will always be an employee for tax and super purposes.” That rules out treating an apprentice tiler as a sub no matter how the invoice is written. Licensing adds another layer, and it is a different test to the tax one. In New South Wales, NSW Fair Trading says “You must have a licence or certificate to do wall and floor tiling work.” In Western Australia, Build a Life WA notes a tiler employed by a registered builder does not need their own licence, while contracting work above a set value does require registration, and that “Each state and territory in Australia have individual licensing requirements.” None of this on its own decides employee versus contractor status for tax and super purposes, but it shapes who can legally run the job as their own business.

What happens if the paperwork does not match the real job?

Getting it wrong is called sham contracting. The Fair Work Ombudsman says “Sham contracting is misrepresenting an employment arrangement as an independent contractor arrangement.” It also notes employers can now be required to show they reasonably believed a worker was a genuine contractor at the time, rather than relying on a lower standard of care. The Victorian Government adds that “The distinction between an employee and independent contractor is based on many factors,” so an ABN or an invoice on its own proves very little.

There is also a super obligation that sits alongside this. The ATO’s guidance on super for independent contractors explains that super can still be owed where a contract is mainly for a person’s labour, for their personal skill rather than a result, and cannot be delegated to someone else. That can catch a tiler engaged as a sole trader whose day-to-day work looks like an employee’s. The same page notes that if the business instead contracts with a company, trust or partnership, it does not owe super for the person that entity employs. This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

This is where the paperwork starts costing real time, not just sitting in a drawer. Keeping a record of who did the waterproofing and screed, on whose tools, for which builder, as each job happens is the kind of task an AI agent, software that does a job the way you would, using your prices, your wording and your rules, can carry without anyone in the office setting time aside for it.

How does this change what your margin figures actually mean?

If the tiler doing your waterproofing and screed is really an employee but is booked through the invoices as a subcontractor, the real cost of that bathroom job is sitting in the wrong place, and the gross profit margin you read off it is not telling you the truth. Fixing the classification is not just a compliance step, it is what makes the number mean something.

A day rate paid to a genuine sub sits differently in the books to a wage, super and workers compensation cost for an employee doing the same tiling. If a tiler is misclassified, cost of sales can look lighter than it really is, and a bathroom renovation that looks profitable on paper is quietly eating the margin on the next one. This is the data first point: a decision about who is on the books as a sub and who is part of the crew should come from what the job and pay records actually show about risk, tools and control, not from habit or what was done last time. Once that record is accurate, an AI agent can keep flagging any new engagement that looks more like an employee than a sub before it ever reaches the books the wrong way, so the margin figure a tiling business owner reads at the end of the month reflects the job that was actually done.

Where can you check the current rules?

How does Data First Coaching approach this?

Data First Coaching starts from the tiling business’s own job and pay records through the Trade Business Intelligence, not from a description of how the business usually engages people. It looks at where labour cost actually sits against each job, whether that matches how the work was really run, who held the risk, whose tools, who the builder dealt with, and where the margin figure is quietly wrong because of it. Greg Allan has talked about the real test being closer to “subcontracting for a mate of mine” than a line on an invoice. The how, working through each engagement and fixing the books, is worked through inside the Academy, with members, because the Trade Business Intelligence is powered by every member, for owners who are open minded, innovative and willing to share.

Looking for a business coach who starts from your numbers? Tiler Business Coach or every answer for tilers.

Also asked

More questions owners ask.

If a tiler is paid a day rate instead of hourly, does that make them a subcontractor?

No. How someone is paid is only one part of the picture. The ATO says the whole working arrangement decides it, including who supplies the tools and tile, who carries the risk on the waterproofing, and who controls how the job is run, not the pay structure alone.

Can the same tiler be a subcontractor on one job and an employee on another?

Yes, and the ATO’s own building and construction examples show this. A tiler who supplies their own equipment and services different builders as demand varies can look like a contractor on one job, while the same person tied to one builder’s tools and schedule can look more like an employee on another.

Does having an ABN or public liability insurance prove someone is a genuine subcontractor?

No. Victorian Government guidance on sham contracting notes the distinction is based on many factors, and an ABN, invoices or insurance alone do not settle it. The whole working relationship, including risk, tools and control, still needs to be reviewed.

What if a tiler is engaged through a company rather than as a sole trader?

The ATO treats a business as contracting, not employing, when it engages a company, trust or partnership to do the tiling, even if the person on the tools is a director or employee of that entity. Super obligations can also differ in that situation, so it is worth checking against the ATO’s own guidance.

Data First Coaching

The Tiler Business Coach Who Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.