Articles / Tilers

How does a tiling business tell a contractor from an employee in New Zealand?

A tiling business in New Zealand works this out using the tests set by Employment New Zealand and Inland Revenue, not by what the invoice calls the arrangement. The gateway test and the common law test look at control over how the job is run; Inland Revenue looks at the actual working conditions. Who supplies the tiles, sets the schedule and directs the work on a renovation, that is what decides contractor or employee status, not the paperwork.

The Academy is at full capacity. 9,000+ owners trained, 4.9 stars from 123 Google reviews.

By Greg Allan, tradesman and creator of Data First Coaching

Why does a tiling business find this hard to pin down?

Tiling runs on a mix of arrangements, and that is exactly where the confusion sits. A subbie tiler might turn up to one renovation with their own trowels, adhesive and levelling clips, quote a square metre rate for the floor preparation, and move on to the next builder's bathroom the following week. Another tiler might work a day rate, use the business's van, and take direction on which shower recess or splashback to start first.

A tiling business that supplies the tile supply, sets the falls, orders the waterproofing membrane, and tells a tiler when to turn up and which wet area comes next can end up with an arrangement that looks far more like employment than contracting, no matter what the invoice says. That gap between the paperwork and how the job is actually run is where most of the risk sits.

What tests does New Zealand actually use?

There is no single rule to apply, so the tests look at how the arrangement actually works rather than what it is called. Employment New Zealand says legal tests exist to determine whether a worker is an employee or a contractor, including what it calls the gateway test, and that test came into force in New Zealand in early twenty twenty-six and is not retrospective, so a contracting arrangement that started earlier can still be checked against the older common law test for the time before the change, and against both tests from that point on, per Employee or contractor?.

Inland Revenue adds that there is no single test to decide if a worker is employed or self-employed, and that the working conditions in the contract, written or agreed verbally, are what decide status, per Self-employed or employee. Inland Revenue's interpretation guideline IG 16/01 describes a control test that examines the degree of control a business exerts over how the work is done, so dictating start times, directing the order of trades on the renovation, or inspecting grout lines as they go down, all point toward employee rather than contractor, per IG 16/01. Inland Revenue's guideline IG0009 says a business cannot change a worker's employment status simply by calling them an independent contractor if the arrangement is essentially still employment, per IG0009.

What does this mean for health and safety on the job?

Your tiling business is a PCBU, a person conducting a business or undertaking, under the Health and Safety at Work Act 2015, and that duty does not change depending on contractor or employee status. WorkSafe New Zealand says a PCBU must ensure, so far as is reasonably practicable, the health and safety of workers, calling this the “primary duty of care”, per Introduction to the Health and Safety at Work Act 2015. That duty covers a worker, a term wide enough to take in your own employee laying screed and membrane as well as a subcontracted waterproofer on the same bathroom.

WorkSafe also says each PCBU is responsible for making sure its own duties are met, and that PCBUs cannot contract out of their health and safety duties or transfer them to someone else in the chain, per Introduction to HSWA. So even if the tiler in the wet area is genuinely a contractor, your tiling business still carries its own safety duty on that renovation.

What does it mean for tax and pay?

Inland Revenue's IR330C form sets out schedular payment rules for contracts wholly or substantially for labour only in the building industry, which covers a lot of tile-only subcontracting arrangements, per IR330C. Inland Revenue's Employer's guide IR335 says a business should not deduct ACC earner's levy, KiwiSaver or student loan repayments from schedular payments made to a contractor, because that is the worker's own responsibility, per IR335.

This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

What does your own data show that memory doesn't?

For a tiling business running several renovations and subbie tilers at once, the real picture of who is a contractor and who is effectively an employee is scattered across job files, quotes, and invoices, not sitting neatly in anyone's memory when Inland Revenue or WorkSafe asks. A data first look at your own job and pay records, rather than a recollection built months later, is what actually shows which tiler supplied their own tile supply and adhesive, and which one worked your day rate on your schedule.

An AI agent, which is software that does a job the way you would, with your prices, wording and rules, can hold that record job by job: which arrangement used schedular payment rules, which tiler quoted square metre rates across several builders, and which one looks more directed than contracted. A second AI agent can flag when a long-running arrangement starts drifting toward control rather than a true contract, instead of that question only surfacing during a dispute. Greg coaches tiling businesses online, starting from the owner's own data, so wherever in New Zealand your renovations and bathrooms are, that does not change how the coaching works.

Where can you check the current rules?

How does Data First Coaching approach this?

Data First Coaching, built by Greg Allan, starts by looking at how your tiling business actually runs: which tilers are paid a day rate against your schedule, which quote square metre rates and bring their own tile supply and adhesive, and where the invoices and contracts sit against what the job data shows actually happened on each renovation. Through the Trade Business Intelligence, that picture comes from the owner's own job and pay records rather than from memory, so the real root of a contractor-versus-employee question, usually buried in how the job was run rather than what the paperwork says, shows up early. The how of working through status job by job is covered inside the Academy, with members, because the Academy is for owners who are open minded, innovative and willing to share, and the Trade Business Intelligence is powered by every member.

Looking for a business coach who starts from your numbers? Tiler Business Coach or every answer for tilers.

Also asked

More questions owners ask.

Does a tiler having their own GST number make them automatically a contractor?

Not on its own. Inland Revenue's guidance says a business cannot change a worker's employment status just by calling them an independent contractor if how the job is actually run still looks like employment, and that reasoning applies just as much to a tiler who is GST registered but directed and controlled like staff.

Can a tiler be a genuine contractor on one job and more like an employee on another?

Yes. Employment New Zealand and Inland Revenue both point to the working conditions of each arrangement rather than one fixed label, so a tiler running their own schedule and supplying their own materials on one renovation could look very different on another job where your business sets the hours and the sequence of work.

What happens to arrangements that started before the gateway test came into law?

Employment New Zealand says the gateway test is not retrospective, so a contracting arrangement that began before it took effect can be checked against the common law test for the earlier period, and against both the common law test and the gateway test from the date the new test came into force.

Who is responsible for safety if a subcontracted tiler is injured on site?

Your tiling business keeps its own PCBU safety duty regardless of whether the injured person is an employee or a genuine contractor, and WorkSafe says a PCBU cannot contract out of that duty or hand it to someone else in the contracting chain.

Data First Coaching

The Tiler Business Coach Who Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.