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How do you know who to hire in your trade business?

Before you write a job ad, get clear on exactly what the role requires, what attitude and mindset the person needs, and what technical skills they must have. Then look honestly at your own strengths and gaps, and those of your existing team, so you hire someone who closes those gaps rather than duplicating what you already have. Hiring without that clarity leads to panic decisions, wrong fits, and frustration for everyone.

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What are the five hiring traps trade business owners fall into?

The first trap is leaving it too long and then hiring in a panic. When you are desperate, almost anyone with a pulse seems good enough, and you end up with the best of a bad bunch rather than the right person.

The second trap is hiring a copy of yourself. If you think "I just need another me," you end up with someone who shares your strengths but also shares your blind spots and gaps, which limits how well-rounded your business can become.

The third trap is not being clear on the role. Knowing there is a lot of work is not the same as knowing what tasks the person will own and be held accountable for. Vague role descriptions create a slow start and frustration on both sides.

The fourth trap is relying purely on gut feel. Instinct matters, but hiring a mate or overlooking red flags because you like someone is not a process. Without structure, you will get it wrong more often than you get it right.

The fifth trap is having no role criteria during interviews. When there is no clear set of criteria to assess candidates against, the decision defaults to vibe. Vibe is important, but if someone cannot actually do the job, the vibe fades quickly and you are left in trouble.

What should you be assessing every candidate against?

There are three things to look at on balance, and none of them outranks the others.

First, look at the tasks. Be specific and detailed about what the person will own and be held accountable for. Vague job descriptions leave too much open to interpretation.

Second, look at attitude and mindset. Do they care about your business, your team, and your clients? A brilliant person who treats people poorly will damage your culture as your team grows.

Third, look at technical and transferable skills. Have they actually done this work before? Do they hold the certificates and lived experience the role requires?

A highly skilled person who treats people badly is not the answer. Neither is a great team player who is consistently slow and never hits time or budget. You need all three in balance.

How do you work out what your business actually needs?

Start by mapping your own strengths and gaps, and those of your existing team if you have one. The goal is to hire someone who closes the gap between what you are good at and what you are not, bringing in new skills and perspective rather than duplicating what is already there.

For example, if your team is fast on the tools and good with clients but no one is detail-oriented or follows process, hiring another qualified tradesperson just because you are busy might give you short-term relief but will not fix the underlying problem. What you may actually need is someone structured and methodical who can bring order to the work you already have.

If you are a solo operator ready to hire your first person, sit with the question of whether you want to step off the tools, whether you need someone who can take direction, or whether an apprentice you can grow from the ground up suits you better than a fully qualified person who wants to do things their own way.

How far ahead should you be thinking when you hire?

Do not only hire for what you need right now. Think about where your business will be in six months, a year, or eighteen months. The skills you need in two years may be different from what you need today, but ideally every hire should work for at least the next eighteen months of your business.

If you only solve today's problem, you may find yourself back in panic-hiring mode sooner than you expect.

What should you do before you write the job ad?

Sit with these questions before you open a blank document and start writing an advert:

  • What are the specific tasks this person will own and be held accountable for?
  • What attitude and mindset do I need them to have?
  • What technical skills and experience must they bring?
  • What strengths does my current team already have?
  • What gaps am I trying to close?
  • What will this business need in eighteen months, not just today?

Only once you can answer those questions clearly are you ready to start attracting the right candidates. The job ad, the interview questions, and the final decision all flow from the clarity you build here first.

Also asked

Questions this lesson answers.

Why is hiring in a panic so damaging for a trade business?

When you are desperate for bodies, you lower your standards and take whoever is available rather than whoever is right. You end up with the best of a bad bunch, which often means the wrong fit for your role, your team, and your clients. Taking time to define what you actually need before you advertise prevents this.

Is gut feel useful when hiring?

Gut feel has a place, but it cannot carry the whole decision. When you hire a mate or overlook red flags without going through a proper process, instinct alone will often lead you wrong. Having clear role criteria means your gut feel works alongside evidence rather than instead of it.

Should I hire someone just like me if I am a solo operator?

Not necessarily. A fully qualified person who is exactly like you may get more jobs done, but if they want to do things their own way rather than yours, that can cause problems long-term. Consider whether you need someone teachable, someone who takes direction, or even an apprentice you can grow, depending on where you want the business to go.

What three things should every hire be assessed against?

Tasks, attitude, and technical skills. The tasks define what they will be accountable for. Attitude covers their mindset toward your business, team, and clients. Technical skills confirm they have the lived experience and qualifications to do the work. All three need to be in balance.

How far ahead should I hire for?

Aim to hire for at least the next eighteen months, not just your immediate workload. What you need in two years may differ from what you need today, so thinking ahead prevents you from solving a short-term problem in a way that creates a bigger one later.

Five hiring traps every tradie falls into and how to avoid them
From Lesson: Know Who You Need
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The Hiring Toolkit Masterclass15 minutes

Lesson: Know Who You Need

  • List every task the role will own before advertising, being specific enough that both you and the candidate know exactly what they are accountable for.
  • Avoid panic hiring, cloning yourself, unclear roles, gut-feel-only decisions and missing role criteria by using a structured process that balances technical skill, attitude and job fit.
  • 2 more moves from this lesson, in the full training

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