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How does a waterproofing business tell a subcontractor from an employee in Australia?

Whether the person doing your membrane work is a subcontractor or an employee is decided by the real nature of the working relationship, not by what the invoice says or whether they hold an ABN. The ATO and the Fair Work Ombudsman look at who controls the job, who provides the gear and who can delegate the work. For a waterproofer, that labour cost sits in cost of sales either way, which decides whether a job's gross profit figure is telling you the truth.

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By Greg Allan, tradesman and creator of Data First Coaching

Why do waterproofers get this question wrong so often?

A waterproofing business usually runs on a mix of its own crew doing membrane work in wet areas and on balconies, plus people brought in: a flood test certifier for the certificate, another waterproofing crew covering an overflow of new build jobs, or a tiler and builder sending the work across. It is easy to assume anyone who invoices is a subcontractor and anyone on wages is an employee, but according to the ATO, the label used in a contract does not decide how the relationship is actually treated, and having a registered business name or an ABN does not change the answer either. Difference between employees and independent contractors

This question is about Australian rules. A waterproofing business operating in New Zealand works under a different employment relationship test run by Employment New Zealand, so the detail below should be checked against that system instead of assumed to apply.

What actually decides if someone is an employee or a subcontractor?

The ATO weighs up the real terms of the arrangement: whether the worker can delegate or subcontract the job to someone else, how the payment is worked out, who supplies the equipment such as membrane rollers, primers and flood test gear, who carries the commercial risk if a job fails inspection and needs rectification, and who controls how, when and where the work is done. A membrane installer who must do the work personally, uses the waterproofer's gear, gets paid for time and takes direction on which bathroom or balcony to do next looks like an employee, even if invoiced. A crew that can send someone else, quotes a fixed price and carries its own risk on defects looks more like a genuine subcontractor. Employee or independent contractor

Getting this wrong on purpose has a name. The Fair Work Ombudsman calls it sham contracting, misrepresenting an employment arrangement as a subcontractor arrangement, and says employers who do it can be penalised. Independent contractor changes

What does this mean for the gross profit on a flood test, remedial job or new build membrane?

However the labour is classified for tax purposes, if the person doing the membrane work, the flood test or the remedial fix is the one actually delivering the job, their cost belongs in cost of sales, not overhead. It makes no difference whether you pay a wage or pay a subcontractor's invoice. The moment that cost gets booked as overhead because it feels different to record an invoice than a wage, every job's gross profit looks better than it is, and the gap between the numbers and what lands in the bank widens without an obvious reason.

Picture a waterproofer who keeps losing sleep over why jobs that should be profitable, a balcony rectification, a shower remedial, a new build wet area membrane, never seem to leave much once invoices are paid. The business could not get an honest figure for its true cost of operations. Non-billable hours, quoting, call backs on defects and chasing certificates were loading a flat overhead onto every job, so every job looked like it was losing money. Stripping that overhead out made the figure drop so low it was obviously wrong too. An AI agent, software that does a job the way the owner would, with the owner's own prices, wording and rules, pulled the actual wages, subcontractor invoices and overhead straight from the business's live data and worked out the real cost of operations with billable hours properly factored in. Overhead and non-billable time now sit in their own bucket instead of being spread across jobs that had nothing to do with them, and the agent keeps that costing accurate as the mix of crew and subcontracted trades changes from job to job.

What about workers compensation and payroll tax for subcontracted waterproofing crews?

Being a contractor for tax purposes does not automatically make someone a contractor for every purpose. In New South Wales, the regulator SIRA points out that a worker can be a contractor under tax rules and still count as a deemed worker for workers compensation insurance, because different tests apply, and a principal contractor can be liable for a subcontractor's workers compensation premiums unless it holds a written statement confirming the subcontractor has its own cover. Worker or contractor status tool

Payroll tax can work differently again. RevenueSA explains that a business can be deemed the employer of a contractor under a relevant contract for payroll tax purposes, with exemptions available depending on how the work is structured. Rules like this vary by state and territory, so a waterproofer working across more than one state, or bringing in a flood test certifier or crew from interstate, should check the position with the regulator in each state rather than assume one applies everywhere. Contractors

This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

How can AI agents help a waterproofing business keep this straight?

You do not want to be working this out from memory at the end of the quarter, trying to recall which jobs used your own crew and which used a subcontracted waterproofing team months back. The data first way is to let your own job records answer the question as the work happens. An AI agent, software that does a job your way, with your prices, wording and rules, can read your job and pay data as it comes in, flag whether a cost belongs in cost of sales or overhead, and keep subcontractor invoices and wages sitting against the right job.

That matters because the classification question and the costing question are really the same question asked twice. If the records are clean as jobs happen, both answers come from the same place, and you are not reconstructing it under pressure later.

Where can you check the current rules?

How does Data First Coaching approach this?

Data First Coaching, built by Greg Allan, starts from the waterproofing business's own job and pay records, not from a checklist. The Trade Business Intelligence reads what is actually booked against each wet area, balcony, remedial and new build job, alongside ten years of coaching trade businesses, to find where a costing or classification problem really starts, whether that is how subcontractor invoices are coded, how overhead gets spread, or how a working relationship was set up in the first place. The how, the systems that keep that booking right every week, is worked through inside the Academy, with other members, because the Trade Business Intelligence is powered by every member and the Academy is for owners who are open minded, innovative and willing to share what they learn.

Also asked

More questions owners ask.

Does having an ABN or a registered business name make someone a subcontractor?

No. The ATO says having a registered business name makes no difference to whether a worker is an employee or an independent contractor, and submitting invoices does not make someone a contractor either. The real working arrangement, not the paperwork, decides the answer.

What is sham contracting and does it apply to a waterproofing business?

Sham contracting is misrepresenting what is really an employment arrangement as a subcontractor arrangement. The Fair Work Ombudsman says employers who do this can be penalised, and it applies to any trade, including waterproofing crews working under a contract.

Do New Zealand waterproofing businesses use the same test as Australia?

No. New Zealand has its own employment relationship test, run by Employment New Zealand, separate from the ATO and Fair Work Ombudsman approach used in Australia, so a waterproofer working across both countries should check each system on its own terms.

Can someone be a contractor for tax but still count as an employee for workers compensation?

Yes. SIRA in New South Wales says a person can be a contractor under tax rules and still be a deemed worker for workers compensation insurance, because different legislation and tests apply, which is why the two questions need checking separately.

Data First Coaching

Coaching That Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.