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How does a lawn and garden care business tell a subcontractor from an employee in Australia?

A lawn and garden care business tells a subcontractor from an employee in Australia by looking at the whole working relationship, not a label or an ABN: who controls how, when and where the mowing or hedging is done, who carries the financial risk, and whether the person runs their own gardening business or works inside yours. The Fair Work Ombudsman and the ATO both say no single factor decides it alone.

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Greg on videoThe gardener who left thousands on the table every week

By Greg Allan, tradesman and creator of Data First Coaching

Why do so many gardening businesses get sub vs employee wrong?

Most gardening businesses look at the wrong signal first: whether the mower has an ABN, invoices for the job, or calls themselves a contractor. None of that decides anything on its own. The Australian Taxation Office says “having a registered business name makes no difference to whether a worker is an employee or independent contractor,” and the same reasoning applies to an ABN or an invoice (Myths and facts, ATO).

A gardener who takes on a sub for the seasonal flush of mowing, edging and hedging, or puts someone on the books to cover a growing round of strata and commercial grounds work, is often making the call on the label rather than the working arrangement. That is the first place it goes wrong, and it is the easiest to fix once the owner knows what actually matters.

Why does this classification matter more than the tax question?

It matters because whichever way the person is engaged, their time and materials still have to be booked against the job correctly, and that is what decides whether a round or a strata contract is actually profitable. Getting the legal status right protects the business from penalties. Getting the booking right protects the margin.

A gardener who prices a hedge job, a weeding visit or a mowing round around how fast they can do it themselves, then hands that same job to a sub or a new employee, often finds it takes longer and uses more fuel, mulch or green waste tipping than the quote allowed for. The job has to be priced for the average person’s time on the ride-on, not the owner’s best day. A healthy looking markup on fertilising, pruning or mulch can calculate out to a far thinner margin once real labour time is counted properly, and the same looseness can hide inside a sub’s day rate or an employee’s wage if it is not booked against the right job.

How does a gardening business tell a subcontractor from an employee in Australia?

You tell the difference by looking at the whole working relationship, not any single fact. The Fair Work Ombudsman’s whole of relationship test weighs up who controls how, when and where the work is done, who carries the financial risk, and whether the person is running their own gardening business or working inside yours (Whole of relationship test, Fair Work Ombudsman). On that test, a worker who has “no financial risk (as this is the responsibility of their employer)” leans towards employee.

The ATO applies the same thinking for tax and super purposes. It says “to check if your worker is an employee or independent contractor, you need to review the whole working arrangement,” and the label on the contract does not decide how the relationship is treated (Employee or independent contractor, ATO). A binding ruling from the ATO, TR 2023/4, treats it as a question of fact, decided from the legal rights and obligations in the relationship, with control over how, when and where the work is personally performed carrying real weight (TR 2023/4).

Neither body will make the call for you. The Fair Work Ombudsman says plainly, “we (the Fair Work Ombudsman) can’t decide if someone is a contractor or an employee,” and “we can only give information and advice to help you make this assessment” (Independent contractors, Fair Work Ombudsman).

What does the whole of relationship test look at for a gardener?

For a gardening business, the test looks at who decides the route and method on a mowing round, who owns the mower, trailer and whipper snipper, who carries the risk if a rain day wipes out a week’s work, and whether the person can delegate the pruning or green waste run to someone else. A worker directed on when and how to mow, using tools the business supplies and paid by time rather than by the job, leans towards employee. A contractor who sets their own schedule, supplies their own gear, quotes the job and carries the risk if it runs long leans the other way (Classifying Workers or Contractors, icare NSW).

Workers compensation obligations sit alongside this question and differ by state and territory. In New South Wales, icare says a business is generally not required to insure genuine contractors, though no single factor is decisive on its own. In Queensland, WorkSafe notes that even a contractor with an ABN who is responsible for their own tax can still count as a worker for cover purposes if the engagement amounts to what is known as a contract of service (Who your policy needs to cover, WorkSafe QLD). There is also a line around sham contracting: the Fair Work Ombudsman warns against an employer misrepresenting an employment relationship as independent contracting, or dismissing an employee to re-engage them as a contractor doing the same work (Sham contracting, Fair Work Ombudsman).

This is general information, not legal, tax or employment advice. Check your own situation with the body named here or a qualified adviser.

How do you keep your labour costs accurate once you decide?

You keep it accurate by booking every hour, and every bag of mulch, fertiliser or green waste tipping fee, against the job it belongs to, whoever is doing the work. That is the number that tells you what a mowing round, a strata contract or a recurring maintenance contract actually nets, not what the quote looked like on the day it was written.

Most gardening businesses do this from memory at the end of the quarter, well after the rain days, the slow hedge job and the extra tip run have already eaten into the margin. AI agents, software that does a job the way you would, using your prices, your wording and your rules, can pull the real labour and material cost against each round or contract as the work happens, instead of waiting for the books to be reconciled months later. Thinking data first about labour cost, rather than relying on how the quote felt at the time, is what actually shows whether a sub or an employee is clearing what the price assumed.

Picture a gardener running a growing book of strata and residential rounds who could never get a straight answer on what a job really cost to run. Non-billable hours and drive time between properties were being spread across every job at a flat rate, so every round looked unprofitable on paper. Stripping those hours out dropped the figure so low it was clearly wrong too. An AI agent pulled the actual wages and overhead straight from the business’s own data and worked out the true cost of running a job, with billable hours properly factored in, so overhead now sits in its own bucket instead of being smeared across every round, and keeps the figure accurate as the business changes.

Where can you check the current rules?

How does Data First Coaching approach this?

Data First Coaching does not start with the legal test. It starts by pulling the gardening business’s own job and finance data through the Trade Business Intelligence, to see whether the labour and materials for every mowing round, hedge job or strata contract are booked where they belong, whoever carries out the work. That is usually where the real problem sits, not in the contract label. Greg Allan has seen gardeners price a job assuming “they’re really sparing on the materials, they’re hyper-efficient in doing the job,” then hand that same job to someone else without adjusting for it. The how is worked through inside the Academy, with members, because the Trade Business Intelligence is built by every member, for owners who are open minded, innovative and willing to share what they learn.

Also asked

More questions owners ask.

If a gardener works as a sub for one job and gets treated like staff on another, does that matter?

It can. The ATO notes that being an independent contractor for one job does not automatically make someone a contractor for every job. Each engagement, each round or each strata contract can sit differently depending on how the work is actually controlled and run.

Does paying a mower a day rate instead of a wage settle the question?

No. How someone is paid is one part of a much wider picture. Control over how, when and where the mowing or hedging is done, who carries the financial risk, and who can delegate the work all matter more than the pay structure alone.

Do I need workers compensation cover for a subcontractor gardener?

It depends on the arrangement and the state or territory. In New South Wales, icare says genuine contractors are generally not required to be covered, while Queensland’s WorkSafe says some contractors still count as workers for cover purposes. Check with the regulator in your state.

Can a written contract calling someone a subcontractor protect my gardening business?

Not on its own. The ATO is clear that the label used in a contract does not decide how a working relationship is treated for tax and super purposes. What the person actually does, and how much control the business has over it, decides the question.

Data First Coaching

Coaching That Starts From Your Data.

Data First Coaching is the trade business coaching method created by Greg Allan, founder of Tradies Success Academy. Before any advice is given, the Trade Business Intelligence Agent reads the owner's own job management and finance data, so the coaching starts from what the numbers show this week, not from what the owner can remember or explain. It finds the root cause of a problem, then puts in the system that fixes it.

How most coaching works

Most coaching starts with the owner explaining the business.

  • The first hours go on the owner describing the business to a coach.
  • The picture is out of date within weeks, because the numbers move every week.
  • So the advice treats what the owner happened to notice, which is usually a symptom.
  • Too often it comes from someone who has never run a trade business, or has only just started one.
  • The owner pays for the explaining, then pays again when the advice does not fit.

Data First Coaching

Data first starts from your numbers, not your memory.

  • The Trade Business Intelligence Agent reads your job management and finance systems first.
  • It sees your quotes, jobs, time on site and money as they are this week, not as you remember them.
  • It finds where the problem actually starts, not where it shows up.
  • You put in the system that fixes it at the root, and the data shows whether it worked.
Typical coaching against Data First Coaching
Typical coachingData First Coaching
Where it startsYou explain the businessYour own job and finance data
How current it isAs at the last meetingUpdated as your numbers change each week
What it fixesThe symptom you noticedThe root cause the data shows
Who coaches youOften someone who has never run a trade businessGreg Allan, who built a trade business a general manager now runs
The answer to growthUsually another wageAgents on the office work, people on customers and the crew
Your softwareAnother subscription or agencyTools you build on your own data, around how you work

Fix the root cause, once

The data names the real problem, so the system you put in fixes it once instead of patching the same symptom every month.

Own your software

Build your own tools on your own data, shaped around how your jobs run and how your customers buy. Cancel the subscriptions and agencies that were never built for your business.

A more human business

Agents do the non-billable work: the quoting, invoicing, chasing and reporting. Your people spend the day on customers and the crew, so relationships get better and the team performs.

Why Greg

You speak to the owner who has already done it.

Greg built Response Electricians in Perth into a 30+ staff business with 1,950+ five-star reviews. A general manager runs it.

He has trained 9,000+ trade business owners across Australia and New Zealand.

He grew a coaching company to 35 staff, a CEO and 15 coaches, then cut it back so every owner deals with him directly.

Most coaching companies hand you to a salesperson, then to a coach who has never run a trade business. Here you get the owner.

The Academy is full because it works, and Greg keeps it small on purpose so every business gets looked at properly, by him. He reads every application himself, interviews the owners who fit and only takes on owners who are building for the right reasons and give back to the group. Join the waitlist and he'll be in touch when a place opens.

Illustration: a trade business owner standing over three office staff buried in paperwork at night.
The old way

More customers meant more people doing the computer work, and more wages nobody invoices.

Illustration: a tradesman shaking hands with a homeowner in her driveway, his phone showing jobs quoted and invoiced.
The new way

You stay with your customers and your team. The office stops landing on you.

The old way

More jobs. More paperwork. Less of the owner left.

Most trade businesses grow the same way.

More jobs means more quoting, invoicing, chasing and scheduling.

None of it gets paid for.

So the owner does it at night, after a full day on site.

Or hires an office person to do it.

The office grows. The wages grow. The margin does not.

And the owner is still the one everything waits on.

Where we take you

More work. More profit. More of you left.

The phone rings with the jobs you want, at the price you set.

You grow when you're ready, never faster than the business can carry.

Every job is priced to make money, so the busy months show up in the bank.

The best tradies in your area want to work for you, and they stay.

The chasing, the paperwork and the 9pm admin stop landing on you.

The business runs the day. You pick which parts of it you're in.

Bigger, without the headaches. Getting bigger stops meaning getting busier.

P.S.

P.S. Joining the waitlist costs nothing and there is no obligation. While you wait, the Tradies App is free for trade business owners, so you can start on the lessons tonight.